display resolution problem

  1. #1
    dustin is offline Newbie

    display resolution problem

    I just bought a new computer and within a day I'm already experiencing problems.
    the reccomended resolution for my monitor is 1440x900, but when go into display settings and change the resolution it automatically changes it right back to the lowest resolution. Also I have had already a few instances where while I was startingup my computer it would freeze on me before even getting to the loggin screen. I am ready to snap and any help would be very appreciated.


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Take it back.

    If you want to start troubleshooting we can but a new computer should not have problems.

    Therefore my first suggestion.

    What do you think?

  3. #3
    dustin is offline Newbie
    Yeah that's pretty much what I was thinking. I mean I spent 3500 bucks so that I'd have a good computer for when I go to school for 3d animation. I'm just so frustrated. I've gone through so much troubleshooting tonight already. The guy at the store that I had build this computer says he thinks it might be a faulty video card.

  4. #4
    dustin is offline Newbie
    If you have any troubleshooting ideas I would appreciate it though. Gives me something to do tonight anyways..haha

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    I would just take it back to that guy and say Fix it!

    For that kind of money you should have a flawless gem running there.

    Let us know how it goes.

    .....................
    As to ideas: did you load the latest graphics drivers?

    I am more disturbed by the startup problems unless they also relate to graphics failure.

    What exactly happens when it freezes and when exactly does it freeze?

    Do you have to power off?

  6. #6
    dustin is offline Newbie
    it happens as the windows icon withe loading bar is shown and then a few times I had to try to reboot. then I had some kind of old dos looking screen come up saying that there was a failure in loading windows. it also said something about hardware. I'm hopefully gonna get a chance to take it in tomorrow

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    As this happens outside of XP it probably doesn't log any errors.

    You could try looking at the Event viewer: rt. click My Computer then click Manage then Event Viewer.
    Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
    Open the system as well as the application tabs & look for X errors. Click error line for details.
    Post back the source & event id & Description especially of errors that seem to coincide with this issue.
    Also check the Information lines that might coincide with this issue.

    How to view and manage event logs in Event Viewer in Windows XP

    Also view your Error Log via:

    [1] Start Menu
    [2] Help and Support
    [3] Pick a Task
    [4] Tools
    [5] Advanced System Information
    [6] View the Error Log

    Look for any synchronous entries.

    Also check your Device Manager under Display adapters:

    Start/Run/ devmgmt.msc

    Also perhaps dxdiag under Display:

    start/Run/ dxdiag

  8. #8
    dustin is offline Newbie
    I did find one thing that looked like it could have something to do with it in event manager. It said this when I opened this error.........."COM+Event Sytem detected a bad return code during it's internal processing" it also said it's a catagory (50).
    So I don't know. That's the extent of searching for an answer that I'm gonna be doing

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Event category 50 deals with hardware issues.

    The Event ID might be more specific.

    But again just take it back.

    Let us know how it goes.

    I would love to see the specs on that machine

    Post back this scan if you want to:

    http://www.d-a-l.com/hardware-scan.php

  10. #10
    dustin is offline Newbie
    OS Information:
    PropertyValue
    OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    PropertyValue
    Current Clock Speed 2009
    Description x86 Family 15 Model 43 Stepping 1
    Manufacturer AuthenticAMD
    Name AMD Athlon(tm) 64 X2 Dual Core Processor 3800+

    Current Clock Speed 2009
    Description x86 Family 15 Model 43 Stepping 1
    Manufacturer AuthenticAMD
    Name AMD Athlon(tm) 64 X2 Dual Core Processor 3800+


    Memory (RAM):
    PropertyValue
    Bank Label BANK0
    Capacity 1073741824

    Bank Label BANK1
    Capacity 1073741824

    Bank Label BANK2
    Capacity 1073741824

    Bank Label BANK3
    Capacity 1073741824

    Total Memory Deteced in Hardware: ~4096 MB
    Memory Reported to Operating System: 3039MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SAMSUNG SP2504C
    Media Type Fixed hard disk media
    Size 250056737280 (~233 GB)
    Number of Partitions 1


    Installed Printers:
    PropertyValue

    Motherboard:
    PropertyValue
    Manufacturer ASUSTeK Computer INC.
    Model
    Name Base Board
    Part Number
    Product A8N32-SLI-Deluxe
    Serial Number MB-1234567890
    Version Rev 1.xx


    BIOS:
    PropertyValue
    Manufacturer American Megatrends Inc.
    Name BIOS Date: 01/02/06 09:32:54 Ver: 08.00.12
    Release Date 20060102000000.000000+000
    Version A M I - 1000602


    Monitor:
    PropertyValue
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 480
    Screen Width 640


    Keyboard:
    PropertyValue
    Description USB Human Interface Device


    Pointing Device:
    PropertyValue
    Manufacturer Microsoft
    Name HID-compliant mouse


    Sound Card:
    PropertyValue
    Manufacturer Realtek
    Description Realtek AC'97 Audio
    Device ID PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2\3&267 A616A&0&68


    Video Card:
    PropertyValue
    Adapter Compatibility NVIDIA
    Adapter RAM 134217728
    Description NVIDIA GeForce 6200 TurboCache(TM)
    Installed Display Drivers nv4_disp.dll
    Driver Version 6.14.10.8421
    Driver Date 3/9/2006 10:29:00 PM
    Video Mode Description 640 x 480 x 4294967296 colors


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0148


    Modem:
    PropertyValue

    Network Adapters:
    PropertyValue
    Description NVIDIA nForce Networking Controller - Packet Scheduler Miniport
    Description Packet Scheduler Miniport
    Description Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
    Description Packet Scheduler Miniport

    External Ports:
    PropertyValue
    External Reference Designator PS2Mouse
    External Reference Designator Keyboard
    External Reference Designator USB1
    External Reference Designator USB2
    External Reference Designator USB3
    External Reference Designator USB4
    External Reference Designator LPT 1
    External Reference Designator COM A
    External Reference Designator Audio Mic In
    External Reference Designator Audio Line In
    External Reference Designator Audio Line Out
    External Reference Designator LAN
    External Reference Designator LAN
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator

    Expansion Slots:
    PropertyValue
    Slot Designation PCIEX1_16
    Slot Designation PCIEX2_16
    Slot Designation PCIEX3_4
    Slot Designation PCI4
    Slot Designation PCI5
    Slot Designation PCI6



    (I'm still waiting for these guys to get my final video cards I'll be using when it's all finished (dual nvidia 7900GT SLI video cards)
    -------------------------------------------------------

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