Hi!

I am having trouble with my HP desktop. I am running XP Home. I have been running Windows fine for 3 years now. Just about 1 month ago, my pc would give me the blue screen of death with the stop error message DRIVER_IRQL_NOT_LESS_OR_EQUAL and under the technical information section it gives me this file: tcpip.sys. This would happen every 10-15 minutes of pc usage.


I don't know what to do. It's driving me crazy. Please help.

Thanks.

Did you add any new hardware or software when this issue began? Do you have SP2?

tcpip.sys is probably being tripped by some driver.

To get this in detail please do the following:

Go to start | search (type in) .dmp
Note the location of your .dmp files.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with this issue.
Also check the Information lines that might coincide with this issue.

How to view and manage event logs in Event Viewer in Windows XP

No, I didn't add any new hardware..possibly new software. Should I remove the software and see I won't have the same problem?

I can't access the page to download debugwiz.

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QUOTE=jephree]Did you add any new hardware or software when this issue began? Do you have SP2?

tcpip.sys is probably being tripped by some driver.

To get this in detail please do the following:

Go to start | search (type in) .dmp
Note the location of your .dmp files.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with this issue.
Also check the Information lines that might coincide with this issue.

How to view and manage event logs in Event Viewer in Windows XP[/QUOTE]

As a test I would go back to a time when things were OK. You can do this with System Restore:

start > All Programs > Accessories > System Tools > System Restore

When you click the DebugWiz what happens? You should just get a Download popup to download the file. Perhaps turn off any popup blockers.