Newbie
heres one for you guys...my computer re-starts itself after shut down...checked every setting I can find, and after contacting microsoft, still no answer....I have XP...anybody have any ideas?.. autoall@alltel.net
Newbie
my computer re-starts itself after a few seconds when shut down..no matter what....unless I hold button in on face to shut it off..and even then it takes several seconds to shut off...any body had this one before?....
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Is this a new problem? Were things working OK previously? Any new hardware and or software?
See if anything here helps:
http://aumha.org/win5/a/shtdwnxp.htm
When you manually power off with the power button it is normal to have to hold it for several seconds.
Are you sure that your Shut Down option is set to Shut Down and not Restart?
Newbie
how do I find this option? and how do I set it?Originally Posted by jephree
Newbie
how do I find this option , and how do I re-set it?
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start > Shut Down > there is a drop down menu there
Log Off
Shut Down
Restart
Standby
Newbie
yes..it only gives those options..if I was blind , I might hit wrong button...but..shut down is shut down...and clicking shutdown momentarly shuts it off....and then it powers back up by itself...I searched microsoft for that patch, and its not there...it was supposed to be part of SP 2..which I cant find a way to see its list to determine if it is in there...any ideas?
Newbie
yes , only those options...clicking shut down shuts it off for a moment...then it powers back up by itself...searched microsoft for that patch....it was included in SP 2 and I dont know how to examine the list of whats in SP 2 to see if it is there...any ideas?
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Is this a new problem? Were things working OK previously? Any new hardware and or software?
Did you change the restart option here:
rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart
Do you have SP2?
What is listed when you go to start/Run winver
Newbie
yes..I have SP2...yes...I unchecked automatic re-start..I have also scanned it with several options....(scannow)...nothing showing wrong....all the updates are current.....I need to find a way to get a copy of Q307274 patch and try to install it...cant get it from microsoft...searched their site from top to bottom..its part of SP 2...obviously , the download missed that portion ...any ideas on how to get a copy?
