Hi there, I appear to have a problem!! I have Windows XP Home Edition. When I log into my account it comes up with a box saying 'Microsoft Office Standard Edition 2003' is installing. then it comes up with an error message saying that it can't find files sku112.cab. I had a trial version of Microsoft Office 2003 which I haven't used so I tried to uninstall it today - since then loads of problems - have I done something wrong?!! I tried to do a system restore but that didn't work.

Any help would be appreciated.

Lea

First off try uninstalling Office manually:

Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

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Find the directory for the application and delete all the files in the directory. Delete the directory.
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Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
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Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
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To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
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Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
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In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.

If this doesn't resolve it try start/run msconfig > startup
Uncheck any Office entries.

If this doesn't resolve it then look for any Office entries with this tool:
Description of the Windows Installer CleanUp Utility

You might also try a registry cleaner: RegSeeker

Hi there, this problem has been resolved now - big thanks for your help

Lea

Thanks for the update and the thanks!

Let us know if we can help further in the future!




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