I am able to sign onto aim but when i try to send a instant message,aim suddenly shuts down?can ne one help

Windows version, AIM version, Is this a new problem or has this been happening for a while now, have you installed any new hardware or software recently? We can't read minds

Sorry about that i am using windows xp,i have the latest version of aim,i just recently updated.I have tryed evrything i have redownloaded restarted..EVrything!!Can ne of u guys help me?

Did your problems start after the latest update?
Did you remove the old download before redownloading?
Perhaps remove the program completely & do a fresh install?

Well my problems started after i got the dl for the new version.Unfortunatley i did reinstall and there were no postive results,same problem.I have unintstalled from my c.file deleted from my desktop,delted from the run programs/users/aol/aim/.deleted all my cookies.I am really lost and i dont know wat to do?I am kind of confused when u say delete old files,but i think i have deleted every aim file i have ever had.PLEase someone reply with help,thanks!

To make sure you deleted everything; first go to: start > search & type in aim & see what comes up.
Also go to : start > run & type in regedit -there check under both current user and local machine > software > AIM -delete what you find explicitly labelled AIM.
(Before changing the registry click "file" on the top tool bar and choose "export" and send to your documents. This will create a backup in case you need it.)

Reboot & then try a fresh install. If this doesn't work I would presume the problem lies within AOL.

Also: Are you running a firewall? Do you have SP2?

Well thanks jeff i am gonna try all of that right now.I did type in redigit into run b4 u told me and deleted aol and aim.i am gonna try the other things that u told me to.And i am hopping that it works.Real quick i wanna tell u that when my aim does shut off it brings up the lil arrow and the time glass with the sand in it!I am guessing by the time glass that it is something in the backround of the comp cuz it is seraching.I am gonna try those things and i will be sure to get back to you with my results.Thanks for all ur hope!!

If you are running a firewall you will need to set the settings to allow all activities for AIM. I have seen this issue before.

When you say you also deleted AOL in the registry; did you re-install AOL? (sorry if that's a stupid question )

And what about SP2?

Did you have any problems with your previous version of AIM?

Well i do have norton anti virus but i am not sure if it is activated cuz it says expired yet it still pops up with things saying "maliicious script detetced'soo i am confused?And i havvent yet tryed to redownload yet because i am quite busy!no that isnt a stupid ? either i would even have thought that i need aol also,but im not sure if i really do?If u do know if i do write me back with a site that has the latest version of both aim and aol.I dont think i neeed aol but if u think i do,then i wil get it!thanks again reply when u can!

Well I looked and no you do not need AOL to use AIM

AIM for Windows

Sounds to me like Norton's is running; you just don't get the updates that you would with a current subscription. Is there an icon in the task bar for Norton? Anyway you should shut it off during the re-installation attempt.

And just going back to the beginning: did you get any error messages when AIM crashed? You saw the hour glass; anything else?

Are you familiar with the Event Viewer? It is listed under Administrative Tools.
There you will find a list of Events or Errors that affect your machine. Maybe you'll see something related to this issue?