Help me please im going mad i have no sound coming from my speakers, they are working properly i have done driver devices and everything is properly installed,i feel i may have a driver problem for audio which is realtek AC 97 Audio for VIA (R) Audio controller, i was advised to find my driver and then try to install it from google, but how do i do this? I have windows xp i would be grateful if you could tell me how to reload this driver.

Thank you

julia

Hi, the VIA AC97 Audio driver is available for download from here:

http://www.softwarepatch.com/utilities/viaac97.html

You can try the above link but:

Special note: VIA advises that where possible, users should install onboard sound drivers provided by their motherboard manufacturer in preference to these audio drivers. This is because of the ID process in the Microsoft certification guidelines. Microsoft require a four part ID for PnP device drivers. If VIA have not received the appropriate ID from motherboard manufacturers, then the drivers from this package will use the generic ID instead. In some instances users may receive an error message or may even not be able to install the drivers. If this occurs, please contact your motherboard manufacturer for updated AC97 drivers.

If the above does not work can you ID either your computer make and model or the motherboard's?

This scan will show this info under either System Model or Main Circuit Board

http://www.belarc.com/free_download.html