usb

  1. #1
    betty is offline Junior Member

    usb

    All usb ports failed on year old laptop. not installed at bios set up not listed on device manager

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is it still under warranty?

    What is the exact make and model and # etc. ?

  3. #3
    betty is offline Junior Member
    Hello
    It was brought from Tiny and they went bust. The warranty has finished anyway. The model is 755S14 Tiny laptop.
    Thanks

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    And this just happened out of the blue? Were things working OK previously? Any new hardware and or software?

    So you have no Universal Serial Bus controller listed in the Device Manager?

    Are there any listings under Other Devices?

    What disks came with your Tiny? Drivers? XP? etc.

  5. #5
    betty is offline Junior Member
    Thanks for the reply
    Yes things were all ok before. They are not listed under any other devics.
    When I went into hidden devices by First starting the Windows Command Line Prompt, by selecting the Run option in the Start menu, entering 'cmd.exe' into the text dialogue and pressing return. This launched a DOS window into which I type the following commands, pressing return at the end of each:

    set devmgr_show_nonpresent_devices=1

    start devmgmt.msc

    Device Manager will automatically appear after the second command, Then I went into its View menu and selected 'Show hidden devices' They are listed here but as 'greyed out' items referring to them as missing hardware. Which seems to confirm it as a hardware fault. I bought a card bus that went into the pcm 1A hard bus as a way round it this installed but froze so again a blank thanks

  6. #6
    betty is offline Junior Member
    No disks came with computer

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Check your BIOS settings. I believe the Delete key works for Tiny.

    Check for USB support (enabled/disabled).

    I will try to find a BIOS flash for that model ...

  8. #8
    jakeyeager is offline Elite Member
    maybe thats why they went out? lol, ok, im just gonna say that maybe the usb female ends are contorted. Did you try the devices on any other computer? maybe it's not the Tiny, maybe its the cables themselves.

  9. #9
    betty is offline Junior Member
    I have already checked the Bios setting and there is no ref of support or Usb in it anywhere. The usb ports are built into the laptop and the devices work fine on other computers. Thanks

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Try this scan as we can perhaps ID your motherboard.

    http://www.belarc.com/free_download.html

    Post back all the info under Main Circuit Board

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