I keep getting The error messagewhen trying to delete BPSSR from add & Remove programs.....The feature you are trying to use is on a network resource that is unavailable . error 1316A network error occurred while attempting to read from the C windows installer.
BPSSR is a program that ia called bulletproof soft it ruins every thing Help me get rid of it. it is supposed to be a spyware remover but it has turned my computer into a mess .

Firstly have you tried to remove this in safe mode?
If you have can you provide a link as to where you got this software from.
Regards

Originally Posted by DAGO1C

I keep getting The error messagewhen trying to delete BPSSR from add & Remove programs.....The feature you are trying to use is on a network resource that is unavailable . error 1316A network error occurred while attempting to read from the C windows installer.
BPSSR is a program that ia called bulletproof soft it ruins every thing Help me get rid of it. it is supposed to be a spyware remover but it has turned my computer into a mess .

The BPSSR site advises: " Un-installation:
Run the install program again, and choose Remove."
http://www.bulletproofsoft.com/spy-download.html

Also check that this program is not running. Look in the Task Manager > Processes for any related entries and choose End Task. To open the Task Manager right click an empty space on the Task Bar.

To Remove Manually:

Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

*

Find the directory for the application and delete all the files in the directory. Delete the directory.
*

Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
*

Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
*

To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
*

Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
*

In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.

Also you might want to post a HijackThis log in that section:

Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.
(Not in this section please).