CD-RW no longer recognized by Windows

  1. #1
    dwwright99 is offline Newbie

    CD-RW no longer recognized by Windows

    I have XP Home with SP2.
    My CD-ROM (RW) is no longer recognized by XP.
    Device Manager says there is Driver problem - "Windows cannot load the
    device driver for this hardware. The driver may be corrupted or missing.
    Code 39)"
    DM says the current Driver is Microsoft, 7/1/2001, 5.1.2535.0 .
    My CR Drive is an LG,
    IDE\CDROMHL-DT-ST_CD-RW_GCE-8526B________________1.03____\5&15FFB14F&0&0.0.0
    I have no CD from LG with drivers (which would be of no use anyway).

    I have seen similar problems on this site but the answers did not apply or work for me.


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Right click the drive under the Device Manager and Uninstall (the drive: not the driver) then reboot.

    This should reload the drivers.

  3. #3
    dwwright99 is offline Newbie
    Thanks, but that did not work. I did not get a 'New Hardware Found' message when I rebooted.

    I have tried de-installing and then running the new hardware wizard before, but when it searched for a driver, it will fail, can't find driver...

  4. #4
    jakeyeager is offline Elite Member
    go to my computer and locate the CD-RW. Can you at least see the drive? How did you come to realize that you're drive was malfunctioning?

  5. #5
    brain_damage is offline D-A-L Team Member (UK)
    Quote Originally Posted by dwwright99
    Thanks, but that did not work. I did not get a 'New Hardware Found' message when I rebooted.

    I have tried de-installing and then running the new hardware wizard before, but when it searched for a driver, it will fail, can't find driver...
    have you checked all the cables are not loose

  6. #6
    dwwright99 is offline Newbie
    1) I found out when I ran Realplayer and it said that no CD drive was detected, and My Computer does not show the CD Drive.

    2) Have I checked the cables? No, but I presume you mean internal to my PC tower, correct? If the cable for the drive is loose (or disconnected entirely), would Device Manager still show it? Anyway, I will check the internals after this session...

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    See if this helps:
    Restore Missing CD Drive
    http://aumha.org/downloads/cdgone.zip


    [[The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device
    Manager, etc. if a third-party CD-burning package has been uninstalled and
    Registry references for some code modules aren’t removed successfully. This
    patch and a reboot usually will restore the missing drives. Any third party
    package still required will then have to be re-installed. For more
    information on this and other possible causes, see the “Problems” section of
    Alex Nichol’s Burning CDs in Windows XP article.]]
    http://aumha.org/win5/a/xpcd.htm


    Restore CD/DVD Drives to Explorer
    http://www.dougknox.com/xp/scripts_d...cd_dvd_fix.htm
    Other ideas here:

    http://groups.google.com/group/micro...omputer&qt_g=1

  8. #8
    dwwright99 is offline Newbie
    RE: CDGONE

    I have both Realplayer and Nero, but have not uninstalled either one. My initialries at the MS Support pages turned up a document with a similar issue and situation. It recommended editing the Registry to remove two 'entries', presumably left behind when burn software was removed? Well, I have no such entries in my registry...
    by & by, does anyone have the Backup Utility that is recommended for backing up the Registry? Apparently its on my XP cds somewhere, which does not help me at the moment. I would like to get it since I am OK with viewing the Registry, but have never changed it.

    ...but if I do use the above "cd dvd fix.htm', then I suppose I will not need to edit the registry. Before I use the fix, is it assuming the situation where burn s/w was uninstalled? or does it care?

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨

  10. #10
    dwwright99 is offline Newbie
    Me again...

    1) jephree, thanks for the links to the Registry Backup, I may be using them soon, because...
    2) I tried 'cd dvd fix.htm', and my CD drive is still missing in action.. but I have not tried the other two links in that message. Are they different in some way? Anyway, I will try another one soon... or I will first check the cables as brain_damage suggested; I just need to get my Warcraft-playing offspring away from the computer long enough to do it...

    Anyway, thanks to all for your input, I will try a few more things and let you know how it all turns out, probably about this time tomorrow.

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