Hey everyone, this has been happening with my mums computer since new, but she doesnt use it enough to really have a problem, since ive moved home, ive tried everything and as a last resort decided the post on a help site

the errors im getting are:

AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

and:

AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

usually when im either multi tasking on IE or chatting on msn or gaming it all of a sudden reboots.

Im getting increasly fed up, so any help would be much apreciated.

Great forums btw




EDIT: another error ive just realised are these:

The Application Layer Gateway Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

and:

Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Change this setting in order to get more specific errors:

rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

Your first error appears to be benign. Perhaps try a BIOS upgrade.

"ACPI BIOS is attempting to write to an illegal IO port address" error message when you open the event viewer

Done both of those things already......

Does it restart anyway? With no STOP screen? Is SP2 installed?

You can also check for .dmp logs if you want:

If you want to try and analyze the XP errors:

Go to start | search (type in) .dmp
Note the location of your .dmp files.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

You also might run this hardware scan so we can see what's inside:

http://www.d-a-l.com/hardware-scan.php (requires IE).

Couldn't find any .dmp logs.

When it restarts it goes to the screen that shows the HP sign, and then boots up to the account screen

SP2 is installed.

Hardware is as follows:

OS Information:
Property Value
OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
Property Value
Current Clock Speed 1096
Description x86 Family 6 Model 8 Stepping 10
Manufacturer GenuineIntel
Name Intel Celeron processor


Memory (RAM):
Property Value
Bank Label Bank 0
Capacity 67108864

Bank Label Bank 1
Capacity 134217728

Total Memory Deteced in Hardware: ~192 MB
Memory Reported to Operating System: 190MB

Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model SAMSUNG SV2001H
Media Type Fixed hard disk media
Size 20058071040 (~19 GB)
Number of Partitions 1


Installed Printers:
Property Value
Name Microsoft Office Document Image Writer
Port Name Microsoft Document Imaging Writer Port:
Default False
Driver Name Microsoft Office Document Image Writer Driver

Name hp deskjet 845c
Port Name USB001
Default True
Driver Name hp deskjet 845c


Motherboard:
Property Value
Manufacturer Trigem Computer, Inc.
Model
Name Base Board
Part Number
Product Pinole
Serial Number xxxxxxxxxxxx
Version None


BIOS:
Property Value
Manufacturer Phoenix
Name Version 3.07
Release Date 20010917000000.000000+000
Version PTLTD - 6040000


Monitor:
Property Value
Description hp pavilion mx70
Name hp pavilion mx70
Screen Height 768
Screen Width 1024


Keyboard:
Property Value
Description HP PS2 Keyboard (2K - 3)


Pointing Device:
Property Value
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
Property Value
Manufacturer Intel
Description Intel(r) 82801AA AC'97 Audio Controller
Device ID PCI\VEN_8086&DEV_2415&SUBSYS_56438086&REV_02\3&61A AA01&0&FD


Video Card:
Property Value
Adapter Compatibility Intel Corporation
Adapter RAM 33554432
Description Intel(R) 82810 Graphics Controller (Microsoft Corporation)
Installed Display Drivers i81xdnt5.dll
Driver Version 6.13.01.3198
Driver Date 8/03/2004 11:29:38 AM
Video Mode Description 1024 x 768 x 65536 colors


DirectX Installation:
Property Value
Version 6.03.01.0148


Modem:
Property Value
Model Conexant SoftK56 Modem(M)
Name Conexant SoftK56 Modem(M)


Network Adapters:
Property Value
Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport

External Ports:
Property Value
External Reference Designator COM 1
External Reference Designator COM 1
External Reference Designator IR
External Reference Designator Parallel
External Reference Designator Game Port
External Reference Designator MIDI
External Reference Designator Keyboard
External Reference Designator PS/2 Mouse

Expansion Slots:
Property Value
Slot Designation PCI Slot 1
Slot Designation PCI Slot 2
Slot Designation PCI Slot 3

Sorry for more questions but what is the exact HP model & number? e.g Pavilion #### ?

No worries mate, thanks for helping its a Pavilion 8904

There is a newer BIOS version: Release Date: 2002-01-24 Version: 3.07 9-17-01

http://h10025.www1.hp.com/ewfrf/wc/s...reitem=pv161en

Other available downloads: (graphics may be worth updating)

http://h10025.www1.hp.com/ewfrf/wc/s...n&cc=us&os=228

General info: Pavilion 8904

http://h10025.www1.hp.com/ewfrf/wc/p...lang=en&cc=us&

Will try all this and then get back to you, thanks so far

Alright, this is weird, when i create the Boot disk with the updated BIOS on it, and get to the bit where u enter the command "biosupdt" it says its a bad command name, theres 2 options one is to look at all the BIOS updates and the other is to go ahead and install one, but when u press option 1, it says bad command name aswell, u can only press option 2. which re installs the older version, after it installs i follow the steps and save and exit, but i cant seem to boot from the floppy i created....which is weird, hope u can help, im gonna go have a shower cause this stupid aussie heat is to bad...cya in a few, hopefully u can have an answer..