Hello Anyone, While trying to access any file, my computer, recycle bin, or a search windows explorer says it has encountered a problem and has to close. I can get to the files while using other programs ie:Word, Paintshop, but not using Explorer. Thanks

Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with a crash. Also check the Information lines that might coincide with this issue.

How to view and manage event logs in Event Viewer in Windows XP

Also this is possibly the result of a virus or malware. Do you scan? Run AdAware | Spybot? etc.

Any other issues? With the Task Manager? Start Menu? My Documents? etc.

Thanks for the response. Here is a log from the event manager. These were all atempts to get into:my computer, my doc's, my pictures, recycle bin, control panel and run a search.

Type Date Time Source Category Event User Computer
Information 2/2/2006 5:14:09 PM Winlogon None 1002 N/A DAVE
The shell stopped unexpectedly and Explorer.exe was restarted.

Error 2/2/2006 5:13:57 PM Application Error (100) 1000 N/A DAVE
Faulting apprlication explorer.exe, version 6.0.2900.2180, faulting module shell32.dll, version 6.0.2900.2763, fault address 0x001e2605

Information 2/2/2006 5:12:22 PM Winlogon None 1002 N/A DAVE

The shell stopped unexpectantly and Explorer.exe was restarted.

Error 2/2/2006 5:12:17 PM Application Error None 1000 N/A DAVE
Faulting application explorer.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x02c3051c

Information 2/2/2006 5:12:07 PM Winlogon None 1002 N/A DAVE
The shell stopped unexpectantly and Explorer was restarted.

Error 2/2/2006 5:12:02 PM Application Error None 1000 N/A DAVE
Faulting application explorer.exe, version 6.0.2900.2180, falting module shell32.dll, version 6.0.2900.2763, fault address 0x001e2605

Information 2/2/2006 5:11:56 PM Winlogon None 1002 N/A DAVE
The shell stopped unexpectantly and explorer.exe was restarted.

Error 2/2/2006 5:11:51 PM Application Error None 1000 N/A DAVE
Faulting application explorer.exe, version 6.0.2900.2180, faulting module shell32.dll, version 6.0.2900.2763, fault address 0x001e2605


Information 2/2/2006 5:11:35 PM Winlogon None 1002 N/A DAVE
The shell stopped unexpectantly and explorer.exe was restarted.

Error 2/2/2006 5:11:31 PM Application Error None 1000 N/A DAVE
Faulting application explorer.exe, version 6.0.2900.2180, faulting module shell32.dll, version 6.0.2900.2763, fault address 0x001e2605

There have been no problems with the Task Manager or Start Menu. I run AdAware.
Thanks

Try this:

In “Windows Explorer” go to “Tools-->Folder Options”, go to the tab “View” and check "Launch folder windows in a separate process".

Sorry, Can't get Windows Explorer to open. I get the same message as I do trying to access files.

Try start | Control Panel | Folder Options

This thing doesn't like me!!! I can't get into the Control Panel, My Computer, Recycle Bin, any file or do a search with Windows Explorer. I can however get to everything in the safe mode. Will that help?

Is worth a try. Can you do a System Restore? It sounds very virus like. Have you run scans recently?

I can look further into your errors but will take time. Here is a link that you can search yourself:

http://www.eventid.net/search.asp

Yeah, I just scanned and did a restore, no luck. Nothng is showing a virus, but I believe your right, it does have the aroma. I'll check out this link and see if I can come up with anything. Thanks for the help, if you come up with something drop me a note.

If you have a retail version Microsoft XP CD you could try running sfc /scannow
This is the System File Checker that checks and replaces needed System Files.
start/run sfc /scannow (note the space between sfc & /scannow).


Wouldn't hurt to run a HijackThis log by the Pros over in that section:

Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.
(Not in this section please).