I subscribe to broadband. When I go to print an internet page, and press for printer preferences (PP), the PP box flashes up but then immediately skips out and terminates my broadband session. Needless to say this is infuriating when trying to size a page, print copies, print in B&W etc. Please help.

Is this a new problem? Were you able to select preferences in the past?

Can you otherwise print web pages OK?

Is this computer on a network?

What is the make & model of the printer?

Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with this issue.
Also check the Information lines that might coincide with this issue.

How to view and manage event logs in Event Viewer in Windows XP

Thanks for your help

Is this a new problem? Were you able to select preferences in the past?
Seems new. I replaced the hard drive last week and reapplied broadband software. Seems to have been an issue since then
Can you otherwise print web pages OK?
Yes
Is this computer on a network?
No
What is the make & model of the printer?
Dell 720 Inkjet

Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with this issue.
Also check the Information lines that might coincide with this issue.
Source: Service control manager
Event id:7023
Description: The IPSEC Services service terminated with the following error: The attempted operation is not supported for the type of object referenced

How to view and manage event logs in Event Viewer in Windows XP[/QUOTE]

Could be the broadband software or settings.

The IPSEC Services might be blocking this activity.

For a test turn off this service via start/run services.msc

Right click IPSEC Services & disable. Then see if you can access the PP.

Also perhaps search here at Dell:

http://support.dell.com/support/topi...=19&l=en&s=dhs