hi all,
in need of a little help again!!
at anytime i try to get to a page doesn't matter which but mostly seems to be msn. i keep getting an error message and cant seem to work out where the problem is..
the error is:-
#msntb_toolbar_full_name# is unable to load its config file
it has the yellow triangle with exclamation mark
it also says:- if you have recently upgraded to a newer version of the #msntb_toolbar etc. and have not restarted your pc since the upgrade please try restarting again, if prob persists pls reinstall the #msntb_toolbar_full_name#

my pc has been restarted i dont know how many times. i cannot find what i have done wrong and i dont even want the toolbar. i have tried to uninstall from add/remove progs but wont work ive looked in system files to remove but wont let me. any ideas anybody would be very grateful
many thanx
sulky

There is a fix from msn here. .. not sure if it's relevent to your problem.

I found this thread where people are having similar problems.

OK peeps.... i have an answer for you on this ridiclous problem but I'm not
sure if this is the right way to completely remove it so please use this at
your own risk.

After dealing with this problem for 2 hours i found that a good way to start
was to get to your Internet Options and go to the ADVANCED tab. Find the
"Enable third-party browser extensions" and turn OFF the checkmark (this
stopped the error from occurring when starting IE).

Next run the Windows Installer Clean Up download that is mentioned in an
earlier post and remove the MSN Search Toolbar.

As you know that just trying to reinstall the Search Toolbar doesn't work
cuz it says it's already installed. So finally to completely remove it from
trying to load up with IE or anywhere else and to circumvent the re-install
issue I went into the registry (go to START to RUN type REGEDIT and hit OK)
and searched the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSNAPPS <-- and I
removed this entire folder by right-clicking and hit DELETE.

Once I logged off and back on (or rebooted) it seems to have disappeared and
you can turn on the "Third Party Browser Extensions" if you want again
(mentioned earlier in this post).

Just to be sure it's fixed...and nothing is left hanging in registry I would
suggest you REINSTALL the toolbar again so it's working properly and has all
the proper registry keys and then REMOVE it through ADD/REMOVE programs or
just leave it working now.

Hi, Thanx for the reply. I have tried the fix you suggested and it hasnt worked, ive also tried to do as the other post suggested, and cannot delete the file it says access denied!!!
any more suggestions greatly accepted.
sulky

Hello,sulkybarrel

Please see if the info on this site is of any help to you let us know

http://search.world.msn.com/docs/too...tm#CONFIG_FILE

HGD

Thank you very much for the help!! something seems to have worked as the prob has now gone.
I know i must seem thick but what is PM log files.?
sulky

That message is intended for people posting hijackthis logs, telling them to post them on the forum and not private message them to him.