I am unable to load up help and support on my Win XP macine, any ideas?. I have tried restoring to see if this would help, but no joy

Hi and welcome to D-A-L

Go to Start Run and type in: helpctr -regserver

Originally Posted by brain_damage

Hi and welcome to D-A-L

Go to Start Run and type in: helpctr -regserver

Thanks for your help. I did as you suggested but it asked me to make sure I had typed the instruction in correctly. I tried this twice, now the run instruction will not work

have you got your XP disc?
can you boot into safe mode?

Can you still use the Run box? If so:

Go to Start/Run and type in: regsvr32 HHCTRL.OCX

(note the space between regsvr32 and HHCTRL.OCX

If that doesn't help, more info:

Why doesn't Help and Support work?

http://www.kellys-korner-xp.com/top10faqs.htm

I tried as you suggested I was greeted by DllRegister server in HHCTRL.OCX succeeded howver when I tried to looas from the start up menu it still would not load

Did you try the other solutions listed here:

Why doesn't Help and Support work?

http://www.kellys-korner-xp.com/top10faqs.htm

Also this edit often works:

http://www.dougknox.com/xp/scripts/fixwinxphelp.vbs