Blue Screen Problem

  1. #1
    mcahill is offline Newbie

    Exclamation Blue Screen Problem

    Here's what I am seeing:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x000000D1 (0x0000000C, 0x00000002, 0x00000000, 0xf1ca1a8f)

    Mpfirewall.sys-Address f1ca1a8F base at f1c9f000,datestamp 409a669f

    Mcafee was deleted and disabled, so I don't know why it should do this, as I understand this is a Mcafee problem. I've already done an msconfig to see if it's on startup and it isn't. I checked in services under the control panel as well and anything Mcafee is disabled. PLEASE HELP!! I keep getting this error while I'm trying to do stuff and I don't know what to do!!


  2. #2
    madmikejt12 is offline Dedicated Member
    have you got the latest updaes for xp?
    The Stop 0xD1 messages indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.

    Possible Resolutions:

    * Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
    try these links:
    http://support.microsoft.com/default...;en-us;Q317326 Stop 0x000000D1 Error Message When You Turn Your Computer Off

    http://support.microsoft.com/default...;en-us;Q316208 "STOP:0xD1" Error Message When You Start Your Windows XP-Based Computer

    http://support.microsoft.com/default...;en-us;Q319870 WRQ AtGuard Program Causes Error Message in Windows XP

    hope this helps,
    Mike

  3. #3
    mcahill is offline Newbie
    I've updated everything already. I don't know what driver is the problem.


    Quote Originally Posted by madmikejt12
    have you got the latest updaes for xp?


    try these links:
    http://support.microsoft.com/default...;en-us;Q317326 Stop 0x000000D1 Error Message When You Turn Your Computer Off

    http://support.microsoft.com/default...;en-us;Q316208 "STOP:0xD1" Error Message When You Start Your Windows XP-Based Computer

    http://support.microsoft.com/default...;en-us;Q319870 WRQ AtGuard Program Causes Error Message in Windows XP

    hope this helps,
    Mike

  4. #4
    madmikejt12 is offline Dedicated Member
    try uninstalling and reinstalling McAfee personal firewall, this may solve the problem.

  5. #5
    mcahill is offline Newbie
    I did uninstall it. That's the worst of it...uninstalled it months ago. I THINK I may have it solved. I talk to support at McAfee and they troubleshooted me through getting rid of things in the registry to finalize the removal, and yes, I made a backup just in case. And I haven't seen the blue screen since, and lately, it was happening every few hours. Thanks for your help!

  6. #6
    madmikejt12 is offline Dedicated Member
    ok, glad you sorted it thanks for letting us know

    Mike

+ Reply to Thread