help don't know where to begin

  1. #1
    chickensrus is offline Newbie

    Unhappy help don't know where to begin

    I have been searching for answers to my Many computer problems. I have an emachine D2046 running xp pro service pack 1 a while back my power supply fried I had it replaced now I don't have sound or usbs or task bar my 6 in one reader is gone also I do have icons I can only get on line using task manager or in safe mode I can't link to links don't have a clue why so I can't scan on any online scanners If I try and paste the address the copy works but the paste doesn't its greyed out so if I manully type it in the address bar I get there but it won't let me scan Any ideas on what I should do? Thanking in advance

  2. #2
    abes is offline Valued Member
    - Did all this star to happen just after you replaced the power supply?

    - Check if all the drivers are properly installed (right clikc [my computer]->[properties]->[hardware]->[device manager]). If there are any question or exclamation marks on the yellow caution sign then those devices need your attention (most of the time just proper driver).

    - Make sure that no wires have been disconnected from the motherboard while replacing the power supply! Are USBs and sound you are referring to mean those on the front of the computer tower?

    - If you can boot up normally into the Safe Mode then click on [Start]->[Run]->Type:"msconfig"->Click:[OK]. Go to the [Startup] tab and uncheck all the programs that are there. Go back to the normal mode and see if the problem is still there.

    - Try downloading and running this program: http://www.kellys-korner-xp.com/taskbarplus!.htm

    Good luck!

  3. #3
    chickensrus is offline Newbie
    Quote Originally Posted by abes
    - Did all this star to happen just after you replaced the power supply?

    - Check if all the drivers are properly installed (right clikc [my computer]->[properties]->[hardware]->[device manager]). If there are any question or exclamation marks on the yellow caution sign then those devices need your attention (most of the time just proper driver).

    - Make sure that no wires have been disconnected from the motherboard while replacing the power supply! Are USBs and sound you are referring to mean those on the front of the computer tower?

    - If you can boot up normally into the Safe Mode then click on [Start]->[Run]->Type:"msconfig"->Click:[OK]. Go to the [Startup] tab and uncheck all the programs that are there. Go back to the normal mode and see if the problem is still there.

    - Try downloading and running this program: http://www.kellys-korner-xp.com/taskbarplus!.htm

    Good luck!
    Thank you for replying there are no ? or exclamation marks . I am afraid to mess around inside the case but maybe wires are loose I wasn't home when a friend replaced the power supply but apparently my keyboard didn't work and they used my old one the newer one was a usb keyboard I believe so like I said it maybe loose something. I will check it out. Thank you. After the power suppy was replaced I had a task bar and was trying to fix the usb problems I had emailed emachine and this is what they told me to do
    Reloading the USB port drivers on the other hand > could be performed > using these steps: > Restart the computer. While it is booting up, > repeatedly tap on the F8 > key. Tap the F8 key about twice per second until it > comes to a menu of > options to choose from. Choose the option for Safe > Mode and press the > Enter key. For Windows XP there will be an > additional menu. Choose the > option for "Microsoft Windows XP Home Edition" by > highlighting this line > and pressing "Enter". At the login screen, choose > the Administrator > account. There is no default password for the Safe > Mode Administrator > account. > > Here in Safe Mode, get out of the Help and Support > window by clicking on > the X in the upper right-hand corner or by clicking > on OK for the window > that says you are in Safe Mode. > > 1. Click on "Start". > > 2. Click on "Control Panel". On the left-hand side > click the line that > says, "Switch to Classical View". > > 3. Double-click on "System" icon. Click on the > "Hardware" tab. > > 4. Click on the Device Manager button. > > 5. Click on "View", then click on "Show hidden > devices". > > 6. Look for a "Universal Serial Bus Controllers" > category. > > 7. Click on the plus sign (+) next to "Universal > Serial Bus > Controllers". Highlight the first device listed by > clicking on it once. > > 8. Right-click on the device driver and select > Uninstall. Click "OK" to > the warning and click on "No" if it asks to restart > the computer. > > 9. If the "Universal Serial Bus Controllers" > category is still listed, > continue removing items from that category until it > disappears. > > 10. Then, look for any categories labeled either > ?Other Devices? or > ?Unknown Devices?. If you find these categories, > click on the plus sign > (+) next to them and remove all devices from these > as well. > > 11. Now, click on the "Close" button and choose the > option to restart > your computer. > > 12. As the computer restarts, it will redetect and > reinstall the > devices. > > This should reinstall the drivers for your USB > Ports.

    After I did that thats when I lost my task bar. Emachines now suggests I do a full system restore. I'll make sure something isn't loose before I try that. Once again Thank you

  4. #4
    abes is offline Valued Member
    Hey Chickensrus!

    Couple more questions and suggestions:
    - Did you use the program to fix taskbar? (link in my previous post)
    - Were those USB ports on the front of the tower on on the back? (not working ones)

    - When you open the computer case make sure there are no these kind of cables hanging around the case:


    - If there are some then you need to refer to your motherboard's manual to find where to plug them. If you can't find the manual you can look for this type of connectors on your motherboard:


    They may appear in the form of just pins, but they will for sure have a little USB label next to them!

    - The last thought is that you may want to restore your BIOS settings to default and see if things work. Also take a look at the vendor's website and check for any BIOS updates available. (Not necessary if the system restore fixes the problem)

    Good luck!

  5. #5
    chickensrus is offline Newbie
    Thank you for the reply
    I believe its both the front and back for the usb ports. I have tried to upload pictures from my camera from both the front and back and nothing happens. I did try the task bar fix but it didn't work. I am going to wait till my guru friend visits to check out the case I am afraid I will fry something lol Thank you for all your help and for the pictures too I am a visual person . I will let you know what we find in the case when it happens, with work and all its hard to get a time when I am home and guru friend is free. Soon I hope.

  6. #6
    abes is offline Valued Member
    Ok... It's good to know that you will have some guru ;] look at it! I hope you guys solve the problem, but if you will run into any difficulties then we are all here waiting for some new riddles ;]

    P.S. As long as you take the power cord out of the computer, do all that needs to be done inside and then hook it back to the power it should not fry it! [Well... as long as you don't interpret "all that needs to be done" as "put the paper clips into free PCI and RAM slots" :P :P]

    Good luck mate!

  7. #7
    chickensrus is offline Newbie
    Quote Originally Posted by abes
    Ok... It's good to know that you will have some guru ;] look at it! I hope you guys solve the problem, but if you will run into any difficulties then we are all here waiting for some new riddles ;]

    P.S. As long as you take the power cord out of the computer, do all that needs to be done inside and then hook it back to the power it should not fry it! [Well... as long as you don't interpret "all that needs to be done" as "put the paper clips into free PCI and RAM slots" :P :P]

    Good luck mate!
    lol my guru couldn't make it so I decided to look myself I don't see anything loose I reformatted as to the above instructions and am back on line with a task bar but still no sound no usbs and no 6 in one card reader bummer maybe when the power supply died it killed something too I think I can link now for tests so I will go to hardware test and post here

  8. #8
    chickensrus is offline Newbie
    -------------------------------------------------------

    OS Information:
    PropertyValue
    OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk4\Partitio n1
    Service Pack 1.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    PropertyValue
    Current Clock Speed 1992
    Description x86 Family 15 Model 2 Stepping 7
    Manufacturer GenuineIntel
    Name Intel(R) Celeron(R) CPU 2.00GHz


    Memory (RAM):
    PropertyValue
    Bank Label Bank0/1
    Capacity 268435456

    Total Memory Deteced in Hardware: ~256 MB
    Memory Reported to Operating System: 247MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD400EB-00CPF0
    Media Type Fixed hard disk media
    Size 40015987200 (~37 GB)
    Number of Partitions 1


    Installed Printers:
    PropertyValue

    Motherboard:
    PropertyValue
    Manufacturer First International Computer, Inc.
    Model
    Name Base Board
    Part Number
    Product VC37/VG31
    Serial Number Serial number xxxxxx
    Version PCB 1.x


    BIOS:
    PropertyValue
    Manufacturer Phoenix Technologies, LTD
    Name Phoenix - AwardBIOS v6.00PG
    Release Date 20021228******.******+***
    Version FIC - 42302e31


    Monitor:
    PropertyValue
    Description Intel(R) Graphics Platform (SoftBIOS) Driver
    Name Intel(R) Graphics Platform (SoftBIOS) Driver
    Screen Height 768
    Screen Width 1024


    Keyboard:
    PropertyValue
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    PropertyValue
    Manufacturer Microsoft
    Name PS/2 Compatible Mouse


    Sound Card:
    PropertyValue
    Manufacturer Microsoft
    Description Unimodem Half-Duplex Audio Device
    Device ID MODEMWAVE\0\{DF64B671-1502-4F03-B477-CE07CEF891C9}


    Video Card:
    PropertyValue
    Adapter Compatibility Intel Corporation
    Adapter RAM 67108864
    Description Intel(R) 82845G Graphics Controller
    Installed Display Drivers ialmrnt5.dll
    Driver Version 6.13.01.3205
    Driver Date 31/07/2002 6:11:46 PM
    Video Mode Description 1024 x 768 x 65536 colors


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0146


    Modem:
    PropertyValue
    Model 56Kbps Internal Modem
    Name 56Kbps Internal Modem


    Network Adapters:
    PropertyValue
    Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
    Description RAS Async Adapter
    Description Packet Scheduler Miniport
    Description WAN Miniport (L2TP)
    Description WAN Miniport (PPTP)
    Description WAN Miniport (PPPOE)
    Description Direct Parallel
    Description WAN Miniport (IP)
    Description Packet Scheduler Miniport

    External Ports:
    PropertyValue
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator COM1
    External Reference Designator
    External Reference Designator
    External Reference Designator KB
    External Reference Designator MS
    External Reference Designator USB
    External Reference Designator USB
    External Reference Designator USB

    Expansion Slots:
    PropertyValue
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation PCI3
    Slot Designation AGP
    -------------------------------------------------------

  9. #9
    chickensrus is offline Newbie
    More information


    Operating System System Model Windows XP Professional Service Pack 1 (build 2600) Enclosure Type: Desktop Processor a Main Circuit Board b 2.00 gigahertz Intel Celeron
    8 kilobyte primary memory cache
    128 kilobyte secondary memory cache Board: First International Computer, Inc. VC37/VG31 PCB 1.x
    Bus Clock: 100 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 12/28/2002 Drives Memory Modules c,d 40.02 Gigabytes Usable Hard Drive Capacity
    35.55 Gigabytes Hard Drive Free Space

    CDWRITER IDE4816 [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    WDC WD400EB-00CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAAT4945211, rev 06.04G06, SMART Status: Healthy 248 Megabytes Installed Memory

    Slot 'DIMM1' has 256 MB
    Slot 'DIMM2' is Empty Local Drive Volumes


    c: (NTFS on drive 0) 40.02 GB 35.55 GB free
    Network Drives None detected Users (mouse over user name for details) Printers

    local user accounts last logon
    Administrator 27/12/2002 8:31:30 AM (admin)
    Donna 09/01/2006 4:14:23 PM (admin)
    local system accounts
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never
    Marks a locked account

    None detected
    Controllers Display Standard floppy disk controller
    Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] Intel(R) 82845G Graphics Controller [Display adapter]
    Proview 17.5 [Monitor] (17.5"vis, December 2002) Bus Adapters Multimedia Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device Communications Other Devices 56Kbps Internal Modem



    Realtek RTL8139 Family PCI Fast Ethernet NIC
    Intel(R) Graphics Chipset (KCH) Driver
    Intel(R) Graphics Platform (SoftBIOS) Driver
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PS/2 Compatible Mouse
    USB 2.0 Root Hub
    USB Root Hub (3x)

  10. #10
    chickensrus is offline Newbie
    I am still messing with this on my own I now know I have no sound card installed I did look in the case and nothing seems amiss I tried to play a cd and I got this
    There is no sound card
    You either do not have a sound card installed on your computer or it is not functioning properly. If you do not have a sound card installed, you must install one before you can listen to audio in a digital media file. If you do have a sound card installed, refer to its documentation to troubleshoot the problem.

    Error ID = 0x80040256, Remedy ID = 0x00000000
    Could it be that things got fried when the power supply went I guess I will have to take to a repair place. Thanks all for your help Great place here

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