I ve had this problem for around a month now were when I go to shutting down/restart my computer and it gets stuck on windows is shutting down. Its a windows Home with SP2.
This means I cant do system restores etc.
PLEASE HELP!

First off see if anything here helps:

http://aumha.org/win5/a/shtdwnxp.htm

Thanks for your help. I tried most of the things on that page but nothing has changed but, when I booted in safe mode and then click reboot, I hadn't any problems.
May posting a startup list would help. A hijack this log? I'll post one just in case.

I moved your log to the HijackThis section. Perhaps the pros there will have an idea.

I just noticed the massive use of McAfee

Did you uncheck the auto-restart setting?

rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

The fact that it works OK in Safe Mode indicates a driver that is hanging & or crashing/rebooting at shutdown.

Let's see what comes of the HijackThis log.

Originally Posted by jephree

I moved your log to the HijackThis section. Perhaps the pros there will have an idea.

I just noticed the massive use of McAfee

Did you uncheck the auto-restart setting?

rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

The fact that it works OK in Safe Mode indicates a driver that is hanging & or crashing/rebooting at shutdown.

Let's see what comes of the HijackThis log.

Yeh mcafee uses lots. I went over to them because my programs (anti virus-spyware-firewall) were confilicting alot and slowing my computer buy mcafee uses loadz.
Its already unchecked I unchecked it before when I was trying to sort it out.