hello..im new here...

theres a problem wit our windows xp....a screen keeps popping up....its black with the name dl.exe....also while using the internet (DSL) we keep getting disconnected..so the only way to run the browser is to keep refreshing the page....pls help....dl.exe

dl.exe is a file associated with the W32.Bagz@mm worm.

http://process.networktechs.com/dl.exe.php

You can try the fix offered @symantec

Or better yet I would suggest posting a HijackThis log in our HijackThis section:

Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.
(Not in this section please).