Hi because of trouble with startpage trojan i could,nt connect to the internet, so i have re-installed windows from my pc,s recovery disk only to find i have no sound on my pc .I get a message saying there are no active mixer devices available and no audio device. Everything else is functioning ok . can anyone help thanks ELFY

have you any other disc with your PC?
is it on board sound or a soundcard?

Originally Posted by brain_damage

have you any other disc with your PC?
is it on board sound or a soundcard?

Thanks for replying, i don,t have another disc and my pc manual states an integrated stereo soundcard(on-board) . I can,t tell you much more cos i aint very knowlegeable with computers.

when you reloaded windows did it not find any drivers?

go
start...settings...control panel...system...hardware...device manager...sound, video and game controllers...does it have audio device ?

All it says is audio codecs nothing about audio device

Did you see any yellow ? or ! in the Device Manager? Or any listing under Other Devices?

I would assume also that nothing shows in dxdiag?

Start/Run/ dxdiag | Sound | Device

What is the make & model of the computer? If a custom build what is the make & model of the motherboard?

If you do not know run this scan: http://www.belarc.com/free_download.html

What is listed under:

System Model

as well as

Main Circuit Board

I
ran dxdiag and it said no soundcard. my make and model is KINGFISHERI.T.WORKS nFORCE-MCP
and main circuit board it says micro-star international co ltd ms 6367 bus clock 133 mghz bios award software int inc. 6.00pg 07/19/2002

I can trace your mother board: ms 6367 but MSI only lists a BIOS & the Manual for download.

http://www.msi.com.tw/program/suppor...UID=290&kind=1

I looked at the manuals' audio info:

nVIDIA® nFORCE MCP-D (Media Communications Processor)
- Dual ATA/100 controller
- USB OHCI 1.0a up to 6 ports
- IEEE 802.3 compatible MAC (MII)
- Integrated Audio Processor Unit
- AC .97 2.1 Compliant Interface
- Dolby Digital S/PDIF output function

Audio
Chip integrated (6 channels audio)
APU integrated in MCP-D (Audio Processing Unit)
- Supports up to 256 hardware-processed voices or 64 hardware voices
in 3D
- Supports multi-speaker 3D audio (2/4 channel)
- S/PDIF interface (MCP-D)

Note:
If you don.t want to connect to the front audio
header, pins 5 & 6, 9 & 10 have to be jumpered
in order to have signal output directed to the
rear audio ports. Otherwise, the Line-Out connector
on the back panel will not function.

AC 97 2.1 drivers are numerous but I can't find one specifically for that board.

I would take one more try at identifying your computer:

You say Belarc showed: KINGFISHERI.T.WORKS nFORCE-MCP for system model?

The nFORCE-MCP is your onboard chip handling audio & video (onboard).

I can find no info on a KINGFISHERI.T.WORKS or Kingfisher I.T. Works.

Do you know if that is the make of your computer?