Blue Screen when connecting my digital camera

  1. #1
    sppilker is offline Newbie

    Blue Screen when connecting my digital camera

    I am recieving a blue screen when I connect my Kodak Digital Camera. I am currently using Windows XP SP2. The error says

    PAGE_FAULT_IN_NONPAGED_AREA

    HWFProt.sys

    Stop: 0x00000050 (0x800500D6, 0x00000000, 0xf76ac218, 0x00000000)

    any help you could lend would be appriciated.

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is this a new problem? Did this camera work previously? What is the connection? USB?

    Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA
    http://www.microsoft.com/resources/d...d_stp_ccgm.asp

    Do a search on your machine: start | search | hwfprot.sys

    What is the full path to this driver? Can you determine what program that it is associated with?

    Some sort of protection software I would imagine.

  3. #3
    sppilker is offline Newbie
    I have had the camera for almost a year now, and it's only been in the last month that this has happened. Yes it is a USB connection.

    I did the search and the location is
    C:\WINDOWS\system32\drivers

    I don't know what the driver is associated with.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Do you have either:

    Hywave's Windows Expert

    or

    Super Utilities

    I see those programs using an hwfprot.sys

    If you have these are they new to your system?

  5. #5
    sppilker is offline Newbie
    Yes I have Super Utilities.. and that might have been installed around the time I was having problems. Should I uninstall that?

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    It is worth the try.

    Hard to say if that is the only issue but if hwfprot.sys is the source of your issue removing it would be a first step.

    If that resolves the issue we can try to discover what is the source of the conflict.

    http://www.superlogix.net/

  7. #7
    sppilker is offline Newbie
    Ok I uninstalled Super Utilities and then did a search to make sure that HWFProt.sys wasn't on my system anymore and it's gone. It still won't let me transfer the pictures to my computer though. When I plug the camera in a box appears that says

    Retrieving Device contents but then does not recognize that the device is connected

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    A quick first thought would be to reboot the computer. This maybe necessary to clear the settings.

  9. #9
    sppilker is offline Newbie
    It worked! Thanks so much for the help!!! I really appreciate it! I will be comin back to this site for all my computer problems (hopefully not too many). Again thanks for the help

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Glad it worked!

    If you paid for that program I would suggest contacting them with this issue:

    http://www.superlogix.net/support.htm

    Thanks for the thanks!

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