Can't get rid of a program
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Can't get rid of a program
I had a ControlKids program installed on my computer however deleted it as I was installing another pc security guard program. However, it appears that it is still running on my pc somewhere as it is not allowing me access to some internet sites - which is really annoying. I have run a search on my pc and have located it in my system32 folder however it wont let me delete it - any ideas?
Lea
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is it in the add/remove programs list? if so you can un-install it from there
if not, boot in safe mode (see computers manual for instructions as each pc may vary a little) and then try deleting it
you may also want to try and delete it from the registry:
1) click start> run
2)type in regedit.exe
3) click HKEY_LOCAL_MACHINE
4) click Software
5) find the program "controlKids" in the list
6) right click on the folder (in the left column) and click "delete"
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Also if you get an error e.g. program in use etc. look for it on your Taskbar or the Task Manager & stop it.
If the error is denying access review this:
http://support.microsoft.com/?kbid=308421
If all the above fails you can use this program to delete outside of Windows:
http://www.gibinsoft.net/gipoutils/
GiPo@FileUtilities / GiPo@MoveOnBoot / Old Version (Freeware)