Dump Problem

  1. #1
    marcoItaliano is offline Newbie

    Dump Problem

    Hi, I'm Marco from Italy.
    I'm new user and I'm sorry with you for my bad english.

    I have a problem on my PC. Windows XP.

    When I connect on internet with modem 56K and I surf on sites
    I have this dump:

    START---------------------------------------------------------------------------------------------
    ----- 32 bit Kernel Mini Dump Analysis

    DUMP_HEADER32:
    MajorVersion 0000000f
    MinorVersion 00000a28
    DirectoryTableBase 2ae78000
    PfnDataBase 81053000
    PsLoadedModuleList 805644a0
    PsActiveProcessHead 8056a558
    MachineImageType 0000014c
    NumberProcessors 00000002
    BugCheckCode 100000c5
    BugCheckParameter1 00000004
    BugCheckParameter2 00000002
    BugCheckParameter3 00000001
    BugCheckParameter4 805525a1
    PaeEnabled 00000000
    KdDebuggerDataBlock 805542e0
    MiniDumpFields 00000dff

    TRIAGE_DUMP32:
    ServicePackBuild 00000200
    SizeOfDump 00010000
    ValidOffset 0000fffc
    ContextOffset 00000320
    ExceptionOffset 000007d0
    MmOffset 00001068
    UnloadedDriversOffset 000010a0
    PrcbOffset 00001878
    ProcessOffset 000024c8
    ThreadOffset 00002728
    CallStackOffset 00002980
    SizeOfCallStack 00000efc
    DriverListOffset 00003b10
    DriverCount 00000087
    StringPoolOffset 00006328
    StringPoolSize 000012a0
    BrokenDriverOffset 00000000
    TriageOptions 00000041
    TopOfStack f2867104
    DebuggerDataOffset 00003880
    DebuggerDataSize 00000290
    DataBlocksOffset 000075c8
    DataBlocksCount 00000003


    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
    Debug session time: Wed Oct 12 00:50:51 2005
    System Uptime: 0 days 0:15:34
    start end module name
    804d7000 80702000 nt Checksum: 00214BE2 Timestamp: Wed Aug 04 08:18:18 2004 (41107FAA)

    Unloaded modules:
    f1ac1000 f1aeb000 kmixer.sys Timestamp: unavailable (00000000)
    f0b1e000 f0c5e000 Mtlstrm.sys Timestamp: unavailable (00000000)
    f0b06000 f0b1e000 Slnthal.sys Timestamp: unavailable (00000000)
    f1959000 f1a99000 Mtlstrm.sys Timestamp: unavailable (00000000)
    f1941000 f1959000 Slnthal.sys Timestamp: unavailable (00000000)
    f1959000 f1a99000 Mtlstrm.sys Timestamp: unavailable (00000000)
    f1941000 f1959000 Slnthal.sys Timestamp: unavailable (00000000)
    f1b03000 f1c43000 Mtlstrm.sys Timestamp: unavailable (00000000)
    f1aeb000 f1b03000 Slnthal.sys Timestamp: unavailable (00000000)
    f1b03000 f1c43000 Mtlstrm.sys Timestamp: unavailable (00000000)
    f1aeb000 f1b03000 Slnthal.sys Timestamp: unavailable (00000000)
    f2984000 f29ae000 kmixer.sys Timestamp: unavailable (00000000)
    f7dd1000 f7dd3000 MSKSSRV.sys Timestamp: unavailable (00000000)
    f7e6c000 f7e6d000 drmkaud.sys Timestamp: unavailable (00000000)
    f2a76000 f2aa5000 MidiSyn.sys Timestamp: unavailable (00000000)
    f2c40000 f2c4d000 DMusic.sys Timestamp: unavailable (00000000)
    f2af1000 f2b18000 ctsfsyn.sys Timestamp: unavailable (00000000)
    f2aa5000 f2ac5000 ctsfm2k.sys Timestamp: unavailable (00000000)
    f2c50000 f2c5e000 swmidi.sys Timestamp: unavailable (00000000)
    f2b18000 f2b3b000 aec.sys Timestamp: unavailable (00000000)
    f7dc9000 f7dcb000 splitter.sys Timestamp: unavailable (00000000)
    f7b7f000 f7b84000 Cdaudio.SYS Timestamp: unavailable (00000000)
    f7cc7000 f7cca000 Sfloppy.SYS Timestamp: unavailable (00000000)

    FINISH---------------------------------------------------------------------------------------------

    or another dump:

    START---------------------------------------------------------------------------------------------
    ----- 32 bit Kernel Mini Dump Analysis

    DUMP_HEADER32:
    MajorVersion 0000000f
    MinorVersion 00000a28
    DirectoryTableBase 2b035000
    PfnDataBase 81053000
    PsLoadedModuleList 805644a0
    PsActiveProcessHead 8056a558
    MachineImageType 0000014c
    NumberProcessors 00000002
    BugCheckCode 1000008e
    BugCheckParameter1 80000003
    BugCheckParameter2 804e30c8
    BugCheckParameter3 f26ab9d8
    BugCheckParameter4 00000000
    PaeEnabled 00000000
    KdDebuggerDataBlock 805542e0
    MiniDumpFields 00000dff

    TRIAGE_DUMP32:
    ServicePackBuild 00000200
    SizeOfDump 00010000
    ValidOffset 0000fffc
    ContextOffset 00000320
    ExceptionOffset 000007d0
    MmOffset 00001068
    UnloadedDriversOffset 000010a0
    PrcbOffset 00001878
    ProcessOffset 000024c8
    ThreadOffset 00002728
    CallStackOffset 00002980
    SizeOfCallStack 00000618
    DriverListOffset 00003228
    DriverCount 00000088
    StringPoolOffset 00005a88
    StringPoolSize 000012c8
    BrokenDriverOffset 00000000
    TriageOptions 00000041
    TopOfStack f26ab9e8
    DebuggerDataOffset 00002f98
    DebuggerDataSize 00000290
    DataBlocksOffset 00006d50
    DataBlocksCount 00000004


    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
    Debug session time: Tue Oct 11 01:06:43 2005
    System Uptime: 0 days 0:13:21
    start end module name
    804d7000 80702000 nt Checksum: 00214BE2 Timestamp: Wed Aug 04 08:18:18 2004 (41107FAA)

    Unloaded modules:
    f1b79000 f1cb9000 Mtlstrm.sys Timestamp: unavailable (00000000)
    f1b61000 f1b79000 Slnthal.sys Timestamp: unavailable (00000000)
    f295c000 f2986000 kmixer.sys Timestamp: unavailable (00000000)
    f7e27000 f7e28000 drmkaud.sys Timestamp: unavailable (00000000)
    f7deb000 f7ded000 MSKSSRV.sys Timestamp: unavailable (00000000)
    f29ae000 f29dd000 MidiSyn.sys Timestamp: unavailable (00000000)
    f2bc0000 f2bcd000 DMusic.sys Timestamp: unavailable (00000000)
    f2a29000 f2a50000 ctsfsyn.sys Timestamp: unavailable (00000000)
    f29dd000 f29fd000 ctsfm2k.sys Timestamp: unavailable (00000000)
    f2d60000 f2d6e000 swmidi.sys Timestamp: unavailable (00000000)
    f2a78000 f2a9b000 aec.sys Timestamp: unavailable (00000000)
    f7de7000 f7de9000 splitter.sys Timestamp: unavailable (00000000)
    f7b7f000 f7b84000 Cdaudio.SYS Timestamp: unavailable (00000000)
    f7ccb000 f7cce000 Sfloppy.SYS Timestamp: unavailable (00000000)

    Finished dump check

    FINISH---------------------------------------------------------------------------------------------

    Help, help help.
    Thank's advanced for all. Grazie mille.

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Welcome to DAL Marco,

    Can you describe in more detail exactly what happens?

    When you are surfing the machine Blue Screens? Restarts?

    If restarting please change this setting:
    rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart


    Also see if you can find more dump logs here:

    Go to start | search (type in) .dmp
    Note the location of your latest .dmp file.

    Then:

    1) Download and install the
    Debugging Tools from Microsoft
    2) Download and install this
    debugwiz
    3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
    4) After the Wiz creates a Text document attach it back to this thread.

    Of the 2 that you posted the first appears to be a driver & the 2nd although possibly a driver also possibly hardware.

    Hopefuly other logs will provide more detail.

  3. #3
    marcoItaliano is offline Newbie
    I have uncovered the problem!
    Avast Antivirus.
    If deactivate this, that's ok. ("Mannaggia" Italian Slang)

    Thank's for collaboration.
    Hour touches to find new antivirus free. The moneies are little.
    You can advise something to me?

    Still thanks.
    Hello from Mark.

  4. #4
    DJNafey is offline UK site moderator
    Hello Marco,

    Most of us here agree that AVG Anti-Virus Free Edition is a very good anti-virus program with regular updates that is free for personal use. You can get it from http://www.grisoft.com


  5. #5
    madmikejt12 is offline Dedicated Member
    yes, avg is now my favorate.... id chose that over norton even if norton was free!!!!

    Edit: by the way, there is a direct download link to Grisoft AVG in my signature if you want to try it, or you could use the link that DJNafey gave you

  6. #6
    galeap is offline Newbie
    Quote Originally Posted by marcoItaliano
    I have uncovered the problem!
    Avast Antivirus.
    If deactivate this, that's ok. ("Mannaggia" Italian Slang)

    Thank's for collaboration.
    Hour touches to find new antivirus free. The moneies are little.
    You can advise something to me?

    Still thanks.
    Hello from Mark.

    Hi Mark,

    I have a similar problem with an almost identicle dump as per your first one. I too am running AVAST antivirus. Although I have been running it OK forsome time until this weekend when all of a sudden my computer has started to crasj every now and then.

    WHat led you to work out that AVAST was the problem?

    Pete

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