help

  1. #1
    ash_dome is offline Elite Member

    Question help

    I originally had Win2000 Pro and Win2000 Sever. I upgraded the Win2000 Pro to XP Pro. Ever since that, My cd rom isnt working!!
    It seems to work on occasionally! It doesn't seem to detect that theres a cd in the drive (someimes). Takes alot of waiting anf refreshing to finally get in. Once it shut my system down. The<re was a physical memory dump and something abt ntoskrnl.exe. Is that a bad thing. The mic isn't working either! Its a Lap Top computer. Mic built in. Discovered that today! Wonder what else isn't working!!

    This is happening when I'm in either of the OS. What's wrong here??

    Another thing is that i seem to be low on virtual memory as well. Installing xp causing all of this?


    ash


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is the / make / model / # / of the laptop?

    Did you run an XP upgrade scan before upgrading?

    You can check the CD drive in the Device Manager: Start/Run/ devmgmt.msc

    If you want to trace the memory dump then follow the following:

    Go to start | search (type in) .dmp
    Note the location of your latest .dmp file.

    Then:

    1) Download and install the
    Debugging Tools from Microsoft
    2) Download and install this
    debugwiz
    3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
    4) After the Wiz creates a Text document attach it back to this thread.

  3. #3
    ash_dome is offline Elite Member
    It an asian company; TCL Model: L7000

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    http://translate.google.com/translat...l%3Den%26lr%3D

    According to that link you have 256MB RAM which is a minimum requirement of a well running XP.
    512MB is recommended.

    Don't know why you have a multi-boot with Win2000 Sever but that might also cause issues. Unless you have a need for Win2000 Sever I would reinstall XP as a stand alone OS on a single partition.

    As to the CDrom:
    Did you check the Device Manager?
    Also have you checked your auto-start settings?
    Right click the CD drive under My Computer then click Properties/AutoPlay

  5. #5
    ash_dome is offline Elite Member
    actually i got the computer with the mutil boot! >> i'll try to add ram in the future!

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Here is a good compatible RAM scan for the future:

    http://www.crucial.com/systemscanner/index.asp

    My only other recomendation would be to do a Clean Install of XP eliminating the 2K Server.

    This is a good guide: http://michaelstevenstech.com/index.html

    If you are only concerned with the CDrom then:

    Did you check the Device Manager?
    Also have you checked your auto-start settings?
    Right click the CD drive under My Computer then click Properties/AutoPlay

    Also you can uninstall it from the Device Manager & then reboot.
    Right click & choose Uninstall.
    XP should find it anew & do its' thing.

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