Can't uninstall program

  1. #1
    racheenieg is offline Newbie

    Can't uninstall program

    I installed a Arthur's preschool game on my computer. It will not work and now I can't get it removed. I click on uninstall and it asks if I want to proceed I say yes and then nothing happens. How can I get rid of this blasted thing? I tried doing system restore but it said it was unable to do so?

    Thanks,
    Rachel


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You can try CCleaner under Tools | Uninstall

    http://www.ccleaner.com/

    Or manually uninstall:

    Uninstall Programs Manually

    Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

    *

    Find the directory for the application and delete all the files in the directory. Delete the directory.
    *

    Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
    *

    Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
    *

    To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
    *

    Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
    *

    In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

    C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
    C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
    [Do this for each User ID listed]
    C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
    [Do this for each User ID listed]

    If no entries were found in the previous step and the application launches automatically, navigate to
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
    and delete the entry.
    If all of your restore points are corrupted you can reset by right clicking My Computer then click Properties the open the System Restore tab & turn it off then back on.
    This will remove all restore points but should reset system restore for the future.

  3. #3
    brain_damage is offline D-A-L Team Member (UK)
    another great programme is

    Add/Remove Pro v. 2.08 from http://www.superwin.com/freeware.htm

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