damn blue screen...

  1. #1
    master_yoda is offline Newbie

    damn blue screen...

    when i use my PC,after a while a blue screen appears and it says IRQL_NOT_LESS_OR_EQUAL
    Why does this happen and how to solve this problem???Please help!


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    We need the full error message. If it reads IRQL_NOT_LESS_OR_EQUAL 0x0000000A here is a general overview:

    http://support.microsoft.com/?kbid=314063&sd=RMVP

    In order to freeze the screen on the error change this setting:

    rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

    For details on such errors do the following:

    Go to start | search (type in) .dmp
    Note the location of your latest .dmp file.

    Then:

    1) Download and install the
    Debugging Tools from Microsoft
    2) Download and install this
    debugwiz
    3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
    4) After the Wiz creates a Text document attach it back to this thread.

  3. #3
    master_yoda is offline Newbie
    Quote Originally Posted by jephree
    We need the full error message. If it reads IRQL_NOT_LESS_OR_EQUAL 0x0000000A here is a general overview:

    http://support.microsoft.com/?kbid=314063&sd=RMVP

    In order to freeze the screen on the error change this setting:

    rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

    For details on such errors do the following:

    Go to start | search (type in) .dmp
    Note the location of your latest .dmp file.

    Then:

    1) Download and install the
    Debugging Tools from Microsoft
    2) Download and install this
    debugwiz
    3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
    4) After the Wiz creates a Text document attach it back to this thread.
    OK the next time it appears i'll write it down...
    When i click on Debugging Tools from Microsoft it says:
    We’re sorry, but we were unable to service your request. You may wish to choose from the links below for information about Microsoft products and services.
    When i click on debugwiz it says(while i'm logged in):
    You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:
    You are not logged in. Fill in the form at the bottom of this page and try again.
    You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
    help!

  4. #4
    master_yoda is offline Newbie
    ok so i wrote down my error it's:
    ***STOP:0X0000000A(0XF8C66C2B,0X00000002,0X0000000 1,0X804EB972)
    HELP PLEASE!!!!!!!
    EDIT: i maneged to download that thing from http://www.d-a-l.com/help/attachment...127(attachment) but on that first link you gave me it still says:
    We’re sorry, but we were unable to service your request. You may wish to choose from the links below for information about Microsoft products and services.
    Last edited by master_yoda; 29-09-2005 at 06:41 PM.

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Sorry for the link confusion. Apparently Microsoft has removed that download or changed the link. I am trying to find out.

    Edit: the download is back @: http://www.microsoft.com/whdc/devtoo...nstallx86.mspx
    Download the Debugging Tools for Windows
    Current Release version 6.5.3.8 - August 10, 2005
    Install 32-bit version 6.5.3.8 [13.0 MB]



    As to 0A errors:

    General Information on STOP 0x0000000A
    View products that this article applies to.
    Article ID : 130802
    Last Review : November 21, 2003
    Revision : 3.0
    This article was previously published under Q130802
    SUMMARY
    One of the more frequent trap codes generated by Windows NT is STOP 0x0000000A. This STOP message can be caused by both hardware and software problems. To determine the specific cause, you must debug the STOP. However, some general information can be learned by examining the parameters of the STOP message and the STOP screen information.
    MORE INFORMATION
    STOP 0x0000000A indicates a kernel mode process or driver attempted to access a memory address that it did not have permission to access. The most common cause of this error is a bad or corrupt pointer that references an incorrect location in memory. A pointer is a variable used by a program to refer to a block of memory. If the variable has a bad value in it, then the program tries to access memory that it should not. When this occurs in a user mode application, it generates an access violation. When it occurs in kernel mode, it generates a STOP 0x0000000A message.

    To determine what process or driver tried to access memory it should not, look at the parameters displayed on the STOP screen information. For example, in the following STOP message
    STOP 0x0000000A(0xWWWWWWWW, 0xXXXXXXXX, 0xYYYYYYYY, 0xZZZZZZZZ)
    IRQL_NOT_LESS_OR_EQUAL
    ** Address 0xZZZZZZZZ has base at <address>- <driver>


    The four parameters inside the parenthesis have the following meaning:
    0xWWWWWWWW Address that was referenced improperly
    0xXXXXXXXX IRQL that was required to access the memory
    0xYYYYYYYY Type of access, 0=Read, 1=Write
    0xZZZZZZZZ Address of instruction which attempted to reference
    the memory at 0xWWWWWWWW


    If the last parameter (0xZZZZZZZZ) falls within the address range of one of the device drivers loaded on the system, you will know which device driver was running when the memory access occurred. This driver is often identified in the third line of the STOP screen:

    **Address 0xZZZZZZZZ has base at <address>- <driver name>

    If <driver name> is a specific driver, search in the Microsoft Knowledge Base on the keyword 0x0000000A and the driver name. If you don't find any relevant articles, contact Microsoft Product Support.
    Can you identify this driver:
    If the last parameter (0xZZZZZZZZ) falls within the address range of one of the device drivers loaded on the system, you will know which device driver was running when the memory access occurred. This driver is often identified in the third line of the STOP screen:

    **Address 0xZZZZZZZZ has base at <address>- <driver name>
    Does this happen often? Did it just start happening? Were things OK before?
    Can you tie this error to what you are doing or doesn't it matter? Playing games for example?

    Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
    Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
    Open the system as well as the application tabs & look for X errors. Click error line for details.
    Post back the source & event id especially of errors that seem to coincide with a crash.

    Also run check disk:
    start > run > cmd
    in the new window type chkdsk/f
    when prompted to run on boot choose Y & reboot
    this will check for & fix any disk errors.



    ________________________________________
    Last edited by jephree; 30-09-2005 at 02:29 AM.

  6. #6
    master_yoda is offline Newbie
    OK i downloaded that microsoft thingy and made the txt file(attacment)
    The first .dmp is from 20 June 2004.
    The blue screen appears always.When on the net,when watching movies/anime,when listening to music...i don't play games on my PC.
    I have MANY X errors,which one is important??
    Attached Files

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Was the log you posted the most recent?

    The Event Viewer time-stamps the errors. Try to find a repeating set that occurs at these crashes.

    Also try to note the detail as posted above:

    If the last parameter (0xZZZZZZZZ) falls within the address range of one of the device drivers loaded on the system, you will know which device driver was running when the memory access occurred. This driver is often identified in the third line of the STOP screen:

    **Address 0xZZZZZZZZ has base at <address>- <driver name>
    Also: Is this a new problem? Were things ok before? Any new hardware or software?

    From that first log i would be thinking RAM; but from that blue screen STOP 0x0000000A I would be thinking Driver; but also wonder about the timing which brings up heat issues: "when i use my PC,after a while a blue screen appears "

  8. #8
    master_yoda is offline Newbie
    yeah,it was the most recent log!
    No,the blue screen appeared as soon as i got this PC i think.Like i said it started since 20 June 2004.
    I'm not sure about hardware but there aren't any hardware thingss that i have on my PC and my brother hasn't,but on his PC the blue screen doesn't appear!
    I deleted almost all of the software!

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Just to clarify: you have had this problem ever since you got this computer? June 04?

    This may take a bit of work to troubleshoot but you need to start tracking these errors.

    For example: is this always the same error:
    ***STOP:0X0000000A(0XF8C66C2B,0X00000002,0X0000000 1,0X804EB972)?

    From that error can you find this detail:
    If the last parameter (0xZZZZZZZZ) falls within the address range of one of the device drivers loaded on the system, you will know which device driver was running when the memory access occurred. This driver is often identified in the third line of the STOP screen:

    **Address 0xZZZZZZZZ has base at <address>- <driver name>
    We need to get this <driver name>

    Also go back to the Event Viewer & look for errors the coincide with a shutdown. When a shutdown occurs note the time; then look in the Event Viewer for errors at that time.

    Also what is the exact make & model & # of this computer?

    Also run this scan:

    http://www.belarc.com/free_download.html

    And reply what is listed under:
    Display
    Also: Memory Modules
    You can also see the machine ID under:
    System Model

  10. #10
    master_yoda is offline Newbie
    i don't remember...wait,i got this computer June 2003!Which means that the blue screen hasn't appeared from the beginning...
    i'm not sure if it's always the same error but i think it is...
    No that detail (driver)doesn't appear!
    The PC is AMD Anthlon XP 2600 + ;2,3 GHz 512 MB of RAM
    I ran the scan and Display:
    NVIDIA GeForce FX 5200 (Microsoft Corporation) [Display adapter]
    PHILIPS 150X [Monitor] (14,9"vis, s/n TY 004592, mart 2002)
    Memory Modules:
    512 Megabytes Installed Memory

    Slot 'DDR1' has 512 MB
    Slot 'DDR2' is Empty
    Slot 'DDR3' is Empty

    System Model:
    ASUSTeK Computer INC. A7N8X REV 1.xx
    Enclosure Type: Desktop

+ Reply to Thread
Page 1 of 2 1 2 LastLast