Problems with Sound

  1. #1
    lougpfan is offline Newbie

    Thumbs down Problems with Sound

    Hello guys and girls, new to the site and in need of desperate help. Will try and be as specific as possible

    Recently installed WM Player 10 and all was running fine until I received an error message saying I needed to install 'Frauhofer IIS Mpeg Layer3 Codec'
    Installed said codec and now all my sound settings are shot

    I no longer have a volume icon in my taskbar, yet I have been through all the neccessary to put it in there, it just won't come

    Don't have any problems with mp3's, can play them fine but I have no system sounds and I cannot hear anything from websites etc

    It's driving me mental and any advice you can give me would be gratefully appreciated

    Thank you in advance


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You might try a system restore to before that download.

    Or try uninstalling that codec (if possible).

    Have you checked all your settings via: Control Panel | Sounds & Audio Devices?

    If you have a full version XP CD try to run sfc /scannow by going to

    start/run/ sfc /scannow

    Note the space between sfc & /scannow. You will be asked to insert your XP CD. This will fix any damaged system files.

  3. #3
    lougpfan is offline Newbie
    I have system restore points but it is saying they cannot be executed properly??

    All my audio devices are ok, the problem has only been happening since I installed that codec, speaking of which I can't find out where it is to uninstall it....if it is still here

    will try scannow and see if that will work


  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If none of your points are valid you might want to reset system restore by turning it off then back on.
    This will erase all points but should reset the service for the future. You can do this via right clicking My Computer then click Properties then System Restore.

    From the Control Panel | Sounds & Audio Devices | Sounds
    Click on a Program Event & then under Sounds press the arrow > to test the sound.

    If you recall the source of the download you could try it again & see how it is identified or where it was installed. Or run a search for Frauhofer.

    Let us know how scannow went.

  5. #5
    lougpfan is offline Newbie
    can't test the sound cause there's no arrow next to the box (Well not one I can click)
    scannow didn't bring anything up and I can't find where frauhofer was installed

    am getting rather annoyed now cause I can't fix it

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Maybe something here will help:

    Where did my Sounds go?
    http://www.kellys-korner-xp.com/top10faqs.htm

    Don't know if the Fraunhofer site will give any idea of where it was installed but fwiw:
    http://www.iis.fraunhofer.de/amm/

    Another tack would be to reinstall your audio drivers. To ID your device go to:
    Start/Run/ dxdiag | Sound

  7. #7
    lougpfan is offline Newbie
    can't find anything on dxdiag to re-install audio drivers

    no joy from frauhofer site, was going to install to it's own independent folder

    and I can't find anything on http://www.kellys-korner-xp.com/top10faqs.htm but am gonna have a proper look through when I have got the time

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is the device listed under dxdiag?

    What is the make & model # of the computer?

    Searching the manufacturers' web site will usually find drivers.

  9. #9
    lougpfan is offline Newbie
    can't find any drivers on manufacturers website

    Device listed under dxdiag is soundMAX digital audio



    Computer info is as follows

    Dell Dimension Desktop 2400
    Intel Celeron 2.4ghz
    Microsoft Windows XP Home Edition (5.1)

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Dell does not list the soundMAX for the dimension 2400.
    Only:
    Analog Devices ADI 198x Integrated Audio
    Creative Labs Sound Blaster Live! 24-bit
    Creative Labs Sound Blaster Live! 5.1 Digital

    Did you add a Sound Card?

    http://support.dell.com/support/down...os=WW1&osl=EN#

    However a general search for soundMAX finds these possibilities:

    http://www.google.com/search?q=sound...igital%20audio

    The official soundMAX site throws it back to Dell.

    You can try this diagnostic scan:

    http://pccheckup.dellfix.com/rel/?ra...99814991117195

    Or else if you can ID your Intel motherboard & search Intel for audio drivers:

    http://downloadfinder.intel.com/scri...ort_Intel.aspx

    You can use Everest to ID the board:

    http://www.lavalys.com/products/over...ng=en&pageid=1

    Also: Have you checked the Device Manager? Start/Run/ devmgmt.msc | Sound...

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