computor running xp home keeps shutting down

  1. #1

    computor running xp home keeps shutting down

    Seems like when I go to print something my computor just keeps rebooting, I downloaded the debuging tool you all linked to...ran the program and this is what I got.
    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.5.0003.7
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini091205-03.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32 \drivers
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp2_gdr.050301-1519
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
    Debug session time: Mon Sep 12 19:58:23.531 2005 (GMT-7)
    System Uptime: 0 days 0:05:59.246
    Loading Kernel Symbols
    .................................................. .................................................. .................................................. .....
    Loading unloaded module list
    .........
    Loading User Symbols
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c000001d, 804e02a6, f8b5cbdc, 0}

    Probably caused by : memory_corruption

    Followup: memory_corruption
    ---------

    1: kd> !analyze -v;r;kv;lmtn;.logclose;q
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c000001d, The exception code that was not handled
    Arg2: 804e02a6, The address that the exception occurred at
    Arg3: f8b5cbdc, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

    FAULTING_IP:
    nt!KiTrap0D+150
    804e02a6 8fe3 pop ebx


    Hope this isnt to big a file to show you. I thought it may have something to do with memory. 2 year old ram.....

    thanks folks

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    First off that is just the start of a log. You need to scroll the entire log which is quite long. You can add as an attachment.

    That being said what you are showing is pointing to RAM although being 2 years old should have nothing to do with a problem.

    Try this Mem Test:

    http://www.memtest86.com/

    Does this problem only occur whilst using the printer?

    Any other issues? With the computer or the printer?

  3. #3
    I will run that mem test when I can find an old floppy...lol I dont see those much anymore.

    I notice the restarts when I go to print on our network...but It just happened again without even trying to print.

    I will try to attatch the long file.....if I can figure out how to attatch...Thanks
    Attached Files

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    That log is completely different. Pointing to your hard drive & or the file system.

    You will need another floppy

    If you know the manufacturer of your hard drive you can find a diagnostic here:

    http://www.tacktech.com/display.cfm?ttid=287

    If you do not know you can find out with this scan:

    http://www.belarc.com/free_download.html

    Under Drives.

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