Hi i keep on getting a blue screen,i turn pc on and its ok for a while then i get blue screen and error message "problem seems to be caused by following file vsdatant.sys can soneone help please?

vsdatant.sys is a Zone Alarm file. Some ideas here:

http://www.google.com/search?q=vsdatant.sys

Thankyou cant get any joy here i would be reading forever really dont know were to start?

Turn off or uninstall zone alarm & see if the problem persists.

right i uninstall zone alarm and no blue screen .....cant work this out as i have had zone alarm for months without any problems and would like to put it back on...any suggestions??

Try to put it back on & see what happens. I would clean the registry first. Good tool here:
http://www.hoverdesk.net/freeware.htm

Also do a search from start/search/zonealarm & delete all finds.


You should only run one firewall. If you want ZA turn off the SP2 wall & AOL if it has one.

Apparently something triggered that ZA fault. If it continues we can try further error tracing.


______________________________

Altering system files; & or modifying the registry can be risky and D-A-L.com and its members cannot accept liability for any adverse effects caused by following advice freely given on this site.

hi i used that tool but wasnt sure what to delete?so i cleaned register with system mechanic 5,search results no zone alarm,just put zone alarm back on and guess what?yep "blue screen" with this errorBad_pool_Caller????what do you suggest now?

Go to start | search (type in) .dmp
Note the location of your latest .dmp file.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

dont know if this is what you want done what you said log below

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.5.0003.7
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Program Files\iolo\System Mechanic 5 Professional\Undo\Manual\{225DC620-CC4A-4430-B9D6-7B6D679E2E9D}\{13B07484-2F7E-4609-BB12-9A2F5198CEB0}.dmp]
Could not match Dump File signature - invalid file format
Could not open dump file [D:\Program Files\iolo\System Mechanic 5 Professional\Undo\Manual\{225DC620-CC4A-4430-B9D6-7B6D679E2E9D}\{13B07484-2F7E-4609-BB12-9A2F5198CEB0}.dmp], HRESULT 0x80004002
"No such interface supported"

Did you use the debugwiz?