i've tried to download the service pack 2 from automatic updates and from the microsoft website but everytime it fails halfway through and uninstalls what was installed. i need to download SP2 inorder for my college internet connection to work (the school uses Cisco Clean Access Agent).

i went to the campus computer help desk which gave me a copied disk of the SP2 on it but my CD-Rom drive doesn't recognize the disk. also i got the SP2 disk from microsoft themselves from a friend and my drive won't recognize that either. my computer does recognize audio cds and i had problems last week burning a cd and reading a copy of a program..which the drive eventually read. any help would be greatly appreciated, i may just take it to best buy's geek squad to see if they can do anything. thanks!

You can always try the free SP2 support line.


The number in US/Canada is 888-SP2-HELP.

The number in the UK is 0845 0902025.

thanks for the number. i've decided to take it to best buy and let someone who knows more about it figure it out. lol thanks