My computer keeps shutting down and when it restarts it says it has recovered from a serious error. Here is the message I get.

BCCode:1a BCP1: 0004128b BCP2:10001201 BCP3:10000000
BCP4;C0503000 OSVer:5_1_2600 SP:2_0 Product:256_1
then when I hit details it says this

c:\DOCUME~1\Jason\LOCALS~1\Temp\WERb592.dir00\Mini 080405-01.dmp
c:\DOCUME~1\Jason\LOCALS~1\Temp\WERb592.dir00\sysd ata.xml

Anybody know how to fix this? It's driving me crazy

On the surface that is a RAM error.

Is this a new problem? Any new hardware/software/RAM?

Change this setting for clearer errors:
rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

Then:
Go to start | search (type in) .dmp
Note the location of your latest .dmp file.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

I have downloaded the wiz and searched for the .dmp files. I am not sure if I am doing the wiz program right. It is not creating a text document. It opens dos. Am I doing something wrong?

I did get new ram.

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.5.0003.7
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\EasyShare.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Windows XP Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Mon Jul 25 00:41:50.000 2005 (GMT-6)
System Uptime: not available
Process Uptime: 0 days 1:54:11.000
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32 \drivers
.................................................. ..........................................
(798.2c0): Access violation - code c0000005 (!!! second chance !!!)
eax=03ad0000 ebx=0012f50c ecx=00000007 edx=7c90eb94 esi=00000688 edi=7c910331
eip=7c90eb94 esp=0012eb04 ebp=0012eb14 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
0:000> !analyze -v;r;kv;lmtn;.logclose;q
************************************************** *****************************
* *
* Exception Analysis *
* *
************************************************** *****************************

*** ERROR: Module load completed but symbols could not be loaded for mfc71.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for kernel32.dll -
*** WARNING: Unable to verify checksum for Atlas.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for Atlas.dll -

Originally Posted by racheenieg

I have downloaded the wiz and searched for the .dmp files. I am not sure if I am doing the wiz program right. It is not creating a text document. It opens dos. Am I doing something wrong?

It opens DOS/Command Prompt & after a minute it should tell you that it created a file in say C:/........./debug log .txt

Also for the future please change your dump log setting via:
Right click My Computer then click Properties then Advanced then Startup and Recovery | Settings:
Write debugging information: change to Complete memory dump.


The partial log that was started was triggered by your Kodak Easyshare software.

What was your RAM change? Are you using all new? Are you mixing old & new?
Is it all the same brand? Speed? Do the errors cease if you revert to your old RAM?

My RAM change was I added 256 mb. I had 256. I don't believe they are the same brand. I am not sure though. I have a dell and then I ordered the new RAM off of Ebay. Should I take out the new RAM and see if I still have the problems?

Yes.

That would be a good test. Note the labels for make & model etc.

Or if you can still boot the machine you can try this scan to ID the sticks:

http://www.lavalys.com/products/over...ng=en&pageid=1

Look under Motherboard | SPD

Device Description
DIMM1: Samsung M3 68L3223FTN-CB3
Field Value
Memory Module Properties
Module Name Samsung M3 68L3223FTN-CB3
Serial Number 41108766h
Manufacture Date Week 6 / 2004
Module Size 256 MB (1 rows, 4 banks)
Module Type Unbuffered
Memory Type DDR SDRAM
Memory Speed PC2700 (166 MHz)
Module Width 64 bit
Module Voltage SSTL 2.5
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh

Memory Timings
@ 166 MHz 2.5-3-3-7 (CL-RCD-RP-RAS)
@ 133 MHz 2.0-3-3-6 (CL-RCD-RP-RAS)

Memory Module Features
Early RAS# Precharge Not Supported
Auto-Precharge Not Supported
Precharge All Not Supported
Write1/Read Burst Not Supported
Buffered Address/Control Inputs Not Supported
Registered Address/Control Inputs Not Supported
On-Card PLL (Clock) Not Supported
Buffered DQMB Inputs Not Supported
Registered DQMB Inputs Not Supported
Differential Clock Input Supported
Redundant Row Address Not Supported

Memory Module Manufacturer
Company Name Samsung
Product Information http://www.samsung.com/Products/Semi...DRAM/index.htm
This is what it said. What should I do now?

That was with just one stick installed?

Do things work OK with the one stick?

If you can scan with both sticks installed note the difference in the description between DIMM 1 & DIMM 2