Hey
I'm having troubles running a computer game. It is a new game that just came out and i've got it installed already. When I put the disc in it runs and gives me the option to "play game" and all of the other options like that. I click on "play game" and it goes through all of the logos but when the game screen comes on it instantly goes green and purple with giant pixels and then my computer sends an error saying that it has experienced a problem and needs to be closed. My computer meets all of the game's requirements. At first I figured it was the video card so I found the site for my card and got the latest update. That has done nothing, the outcome of the game is still the same.

I don't know what else to do. Please give me any ideas you may have.
Thank-You

What is the game? What is the Video Card? Any other problems?

What are the exact error messages?

Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id especially of errors that seem to coincide with this issue.

The game is Empire Earth 2. The video card is Intel(R) 82845g Graphics Controller.
That is the only problem I am having with the game. The error message is the standard one that you recieve when Internet Explorer needs to close..."Empire Earth 2 is experiencing some problems and needs to close." Then it gives you the option to send a report to microsoft so that in future development they can try and fix the problem or you can click "dont send".

I'm not sure that your Graphics Controller meets the minimum requirements:

http://support.intel.com/support/graphics/intel845g/

Minimum Specification
Microsoft® Windows® 98/Me/2000/XP operating system
NVIDIA® GeForce™ 3 or equivalent DirectX® 9.0c-compliant 64 MB 3D video card with hardware T&L and pixel shader support
1.5 GHz Intel® Pentium® 4 processor or equivalent
256 MB RAM
1.5 GB of uncompressed hard disk space for game files
DirectX® 9.0c (included)
DirectX®-compatible sound card and speakers or headphones
4X CD-ROM drive
Microsoft® compatible mouse and keyboard
Minimum 56K dial-up modem for online play

Recommended Specification
Microsoft® Windows® XP
NVIDIA® GeForce™ 4 or DirectX® 9.0c-compliant 128 MB 3D video card with hardware T&L and pixel shader support
2.2 GHz Intel® Pentium® 4 or faster processor
512 MB RAM or more
1.5 GB of uncompressed hard disk space for game files
DirectX® 9.0c (included)
DirectX®-compatible sound card and speakers or headphones
24X or faster CD-ROM drive
Microsoft® compatible mouse and keyboard
Broadband/LAN, DSL or faster Internet connection for online play

http://www.empireearth2.com/gameover...html#general01

Look under: Start/Run/ dxdiag | Display

What are the details there for the Device?

Are the 3D options working?

Oh, and the event id is "1000" and the source is "aplication error"
I'm pretty sure that is the error.

it says:
name: intel(R) 82845g/gl/ge/pe/gv graphics controller
manufacturer: intel corporation
chip type: intel(R) 82845g graphics controller
DAC type: internal
approx total memory: 64.0 mb
current display mode: 1024 by 768 (32 bit) (85 Hz)
monitor: syncmaster 763mb/713mb, syncmaster magic


I also just tested the direct3d and it works perfectly

Is this the driver you tried:

http://downloadfinder.intel.com/scri...5&submit=Go%21

Microsoft Windows* XP Installation Instructions
-----------------------------------------------

1. Click "Start" then right click on "My Computer" icon and then click on
"Properties".

2. Click on "Hardware" Tab and select "Device Manager". (NOTE: IF UPDATING
DRIVER GO TO STEP 3B)

3a. Double click "Video Controller (VGA Compatible)". (Go To STEP 4)

3b. Select "Display adapters" then Double click on the graphics controller
shown.

4. Click on "Driver" tab and select "Update Driver...".

5. Select the following option: "Install from a list or
specific location (Advanced)". Click on the "Next" button.

6. Select the following option: "Don't search. I will choose the driver to
install". Click on the "Next" button.
(NOTE: IF UPDATING DRIVER GO TO STEP 8)

7. Select "Display adapters". Click on the "Next" button.

8. Click on the "Have Disk..." button and then the "Browse"
button.

9. Enter the directory where you unzipped the file you downloaded,
and then enter the "Win2000" subdirectory. Highlight the "ialmnt5.INF"
file. Click on the "Open" button.

10. Click on the "OK" button. A window listing all of the
available display types should open. Select the display
adapter that your system contains and then click on the
"Next" button.

11. The operating system will install the driver.
Click on the "Finish" button when done.

12A. Click on the "Close" button and then manually restart the system. After the
system restarts The driver should now be loaded. (NOTE: IF UPDATING DRIVER GO TO STEP 3B)

12B. Click on the "Close" button and then click on the "Yes" button to reboot.
The driver should now be loaded.

To determine if the driver has been loaded correctly, refer to the Verifying Installation
section below.


ftp://aiedownload.intel.com/df-suppo...adme_2k_xp.txt

Yes, that is the one I have downloaded. I downloaded the first one on the list. There are two downloads on that list but what are the differences between the two? I can't find the difference so I'm wondering if maybe I downloaded the wrong one?

I'm pretty sure that you got the one you wanted. The other is for programers.

IDENTIFYING THE SOFTWARE VERSION NUMBER
************************************************** **********

1. Right click on "My Computer" icon and then click on "Properties".

2. Click on "Hardware" Tab and select "Device Manager".

3. Select "Display adapters" then Double click on the graphics controller shown.

4. Click on "Driver" tab. The graphics driver version should be listed on driver version.

Also you can see this via: Start/Run/ dxdiag | Display | Driver

Is this a laptop?

I am still drawn to the conclusion that that chipset is not compatible with the game but to check it further try to run the game & note the time.
You will notice in the event viewer that errors are listed by time.
Check both the application & system tabs for errors that coincide with this time.

Again; just to clarify; you are having no other graphics problems?

No, this computer is fairly new and this is the only graphic problem I have ever had on it. This is a desktop computer, not a laptop. I just ran the game again and noticed a new error that pops up. It is titled "empire earth 2:unhandled exception". It says:

EXCEPTION: ACCESS VIOLATION
0x3001b8a0: offset 3001b8a0 from [(unknown)]
EAX: 04746e5ch ESI: 0527f8afh
EBX: 00000280h EDI: 052f0aa0h
ECX: 0474725ch EBP: 00000280h
EDX: 0527f8a0h ESP: 003283d8h
EIP: 3001b8a0h
SS: 00000023h CS: 0000001bh
DS: 00000023h FS: 0000003bh
ES: 00000023h GS: 00000000h
Flags: 00010206h CF: 0 PF:1 AF:0 ZF:0 SF:0 OF:0

at the bottom of the writting is has a button that says "debug" and one that says "quit". I clicked the debug button and an error pops up saying "ee2.exe has encountered a prtoblem and needs to close."

below is the error that was under application in event viewer at the time i tried the game.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/25/2005
Time: 11:12:16 PM
User: N/A
Computer: JONES
Description:
Faulting application ee2.exe, version 1.0.0.0, faulting module binkw32.dll, version 1.5.21.0, fault address 0x0001b8a0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 65 32 ure ee2
0018: 2e 65 78 65 20 31 2e 30 .exe 1.0
0020: 2e 30 2e 30 20 69 6e 20 .0.0 in
0028: 62 69 6e 6b 77 33 32 2e binkw32.
0030: 64 6c 6c 20 31 2e 35 2e dll 1.5.
0038: 32 31 2e 30 20 61 74 20 21.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 31 62 38 61 30 0d 001b8a0.
0050: 0a .