everything freezes when accesing My Pictures folder

  1. #1
    Harfin is offline Full Member

    everything freezes when accesing My Pictures folder

    Help

    When clicking on MY Pictures icon the folder appears and whithin seconds the windows explorer notice pops up to say that it has encountered a problem and has to shut down. I clicked on sending an error report and the reply was i probably had a virus TrojanDownloader:Win32/Purstiu.A, however ihave scanned with Kaspersky+AVG+SE Adaware+spybot search and destroy+spyware doctor .
    Any suggestions on how to remedy this

    Many thanks for your help


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Try these:

    http://vil.nai.com/vil/stinger/

    http://www.microsoft.com/security/ma...e/default.mspx

    Then:

    Please follow owen's Instructions and then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section. (Not in this section please).

  3. #3
    Harfin is offline Full Member
    Jephree
    Thankyou for your help, tried stinger found nothing the microsoft programme i have already tried. The reason for posting here is that possibly it was an XP Problem as I have completed alot of antivirus etc. Will post a hijack log in new thread .
    Thanks again for your prompt response and time

    Harfin

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    After you get an all clear from HJThis post back here and we can try to sort the rest.

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