My computer has recently started freezing alot, having to reset the computer sometimes result in the computer not turning back on, and sometimes when turned back on it never makes it to the desktop, when it does it doesnt take long for it to freeze again, as you could imagine this is very frustrating!! eerrrrrrr!!!, if anyone could help me out it would be very much no... very very very much appriciated

- Thank you, Peter

I use this template in another forum I co-manage and it has worked well. It's very difficult for us to help you without knowing at the very least the operating system you are running.

When asking questions here please supply as much information as possible. It isn't easy to help you solve problems without some of this information. If you dont know all of this information please provide as much as you know or ask us and we can point you in the direction of some great system information tools to help you in this regard.

Computer Manufacturer:
Computer Model:
Operating System:
CPU:
Hard drive size:
Amount of memory installed:
Sound card:
Video adapter:
When did the problem start:
What you were doing when the problem first appeared:
Any new software or hardware installed recently:
Any other information you think might help:

Computer Manufacturer:
Computer Model:
Operating System: Windows XP
CPU: Intel Pentium III 868MHz
Hard drive size: 20gig
Amount of memory installed: 504MB
Sound card: On board chipset
Video adapter: On board chipset
When did the problem start: when i reformatted my PC
What you were doing when the problem first appeared: Restarting the computer using the button on the box
Any new software or hardware installed recently:
Any other information you think might help:

Do you not know the make & model of the computer?

Or the make & model of the motherboard?

Do you have a BIOS disk?

How did you reformat? A Repair Install of XP? Clean Install?

Have you tried again?

Do you not know the make & model of the computer?

the computer was put together buy a small computer shop where i live, so i dont think it consists of a make and model, correct me if im wrong.

Or the make & model of the motherboard?

SiS - its a built in chipset, that controlls video and sound aswell.

Do you have a BIOS disk?

...?

How did you reformat? A Repair Install of XP? Clean Install?

Clean install

Have you tried again?

No, but i guess i should...

If you can still boot into windows run this scan:

http://www.belarc.com/free_download.html

What is listed under Main Circuit Board?

Main Circiut Board
Board: SiS-630
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 11/27/2000

The SiS-360 is just ID'ing the chipset:

http://www.sis.com/download/

To find a BIOS upgrade we would need the actual board ID.

There are so many factors in this equation and most are fairly simple;

We just need to troubleshoot (as they say).

Many of you symptoms are related to the BIOS / before windows can even start.

Do you have any idea as to what might have been happening & or changing when this problem surfaced?

sometimes it freezes before windows begins, but usually freezes when windows is open. sometimes after it has frozen the computer will not turn back on, the only way to get it to turn back on is buy disconnecting it from the power point for about 10 minutes then trying again.

did u want me to update the drivers? is that why you sent the link to SiS?

the only thing that might be a possible reason for the freezing is something could have gone wrong when reformatting my computer, or when i reinstalled all the programs that i had before formatting. when downloading these i may have got a virus or something?... yer other than that i would have a clue.

It would be the best to ID that motherboard ... try this program:

http://www.lavalys.com/products/over...ng=en&pageid=1

I have no quick awnsers but only diagnostic processies;

Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id especially of errors that seem to coincide with a crash.

Also view your Error Log via:
[1] Start Menu
[2] Help and Support
[3] Pick a Task
[4] Tools
[5] Advanced System Information
[6] View the Error Log

Also for the deeper searches:

Go to start | search (type in) .dmp
Note the location of your latest .dmp file.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.