Hi, I bought my Advent PC in October last year and it worked fine for months, but now shuts down at unpredictable moments during any game that uses 3D - so far during Boiling Point, Everquest2, Delta Force, Sims2, Rome Total War, etc...however it is fine as long as I surf the net or play any 2D game such as Icewind Dale.

What happens is the screen switches off but the game sounds continue for a while, then the puter resets itself...only sometimes it just remains humming with the power light on, and has to be switched off manualy at the power supply switch on the back of the tower. When this happens the silver power box inside the towwer dies and has to be replaced. So far this has happened twice, and PC world said they will not replace it a third time, yet they are at a loss as to what the problem may be.

I took it round to them and they ran a test on it while it stayed on for 3 days running but with no identifiable problems.

When it resets I get a message saying the puter has recovered from a serious error - it gives the following details:

locals/temp/WER616b.dir00/mini063005.dmp and temp/WER616b.dir001/sysdata.xml

I have an ATI Radion x600 with the latest Catalyst driver download (I downloaded it in an attempt to stop the problems, but no luck). My PC is a pentium 4 with XP...please help, it's stopedmy stepchildren's enjoyment of all the games and PC World have been no help. I would be very greatful for any vice, I don't know what to do at the moment.

Are you saying that the Power Supply Unit has had to have been replaced twice? Is that "the silver power box"?

Do you know what the wattage is?

Is this the exact model:

http://www.pcworld.co.uk/martprd/sto...uct&sku=537855

If not can you ID the exact model?


Also show us that dump log:

Go to start | search (type in) .dmp
Note the location of your latest .dmp file.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.

And Also for the future please change your dump log setting via:
Right click My Computer then click Properties then Advanced then Startup and Recovery | Settings:
Write debugging information: change to Complete memory dump.

Ok, first of all I want to thank you for replying. I have just wiped the reply that took me half an hour to wite, gah!!

The PC I have is similar, it's a T9401, and I've tried all sorts with the power - even giving the tower its' own wall socket instead of sharing the strip (though this is also via a second anti-surge strip) but to no avail. The tech who came and replaced the silver power box twice assured me the model itself was sound, and that the power supplied should be ok - the only thing they suggested after running a test that showd no problems was that it might be overheating, which I am unsure of seeing as it worked fine running Rome etc when I bought it in Sept, until the first shutdown in January.

Having followed you advice (thanks!) I have copied info from the first and last shutdowns. I'm not sure how much is reevant to you so I have included all of it, and I apologise in advance for whichever bits I needn't have bothered with...


THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
Arg1: 8602caf8, Pointer to a stuck thread object. Do .thread then kb on it to find
the hung location.
Arg2: 86cf0ec8, Pointer to a DEFERRED_WATCHDOG object.
Arg3: f7952cbc, Pointer to offending driver name.
Arg4: 00000001, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------


FAULTING_THREAD: 8602caf8

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

LAST_CONTROL_TRANSFER: from f6af52ec to f6afa0e9

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
a952a870 f6af52ec 86d6cbd0 00000036 a952a88c ati2mtag+0x680e9
a952a880 f6af9c26 86d6cbd0 a952a8a0 f6af35c4 ati2mtag+0x632ec
a952a88c f6af35c4 86d6cbd0 00000007 00000036 ati2mtag+0x67c26
a952a8a0 f6aeaa9e 86d6cbd0 00000007 00000006 ati2mtag+0x615c4
a952a8b8 f6a96da4 86d6cbd0 00000007 00233f48 ati2mtag+0x58a9e
a952a8d8 f6b4956c 86d6c350 a952a908 861c0d50 ati2mtag+0x4da4
a952a8ec f6a8c11b 86d6c350 a952a908 00000120 ati2mtag+0xb756c
a952a9b0 804e19ee 86d6c038 861c0d38 00000004 VIDEOPRT!pVideoPortDispatch+0xabf
a952a9c0 bf885376 a952aba0 00000120 8673c000 nt!IopfCallDriver+0x31
a952a9f0 bf8853f0 86d6c038 00233f48 a952aa44 win32k!GreDeviceIoControl+0x93
a952aa14 bfa10e75 86d6c038 00233f48 a952aa44 win32k!EngDeviceIoControl+0x1f
a952aa34 a952aba0 00000000 00000000 00000120 ati2cqag+0x6e75
a952aa40 00000000 0000fe00 10000000 09928140 0xa952aba0


STACK_COMMAND: .thread ffffffff8602caf8 ; kb

FOLLOWUP_IP:
ati2mtag+680e9
f6afa0e9 83e01f and eax,0x1f

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: ati2mtag+680e9

MODULE_NAME: ati2mtag

IMAGE_NAME: ati2mtag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 40c91f7d

FAILURE_BUCKET_ID: 0xEA_IMAGE_ati2mtag.sys_DATE_6_11_2004

BUCKET_ID: 0xEA_IMAGE_ati2mtag.sys_DATE_6_11_2004

Followup: MachineOwner
---------

eax=ffffffff ebx=00000120 ecx=86d6cbd0 edx=f770f000 esi=86d6c350 edi=00000200
eip=f6afa0e9 esp=a952a870 ebp=a952a870 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000206
ati2mtag+0x680e9:
f6afa0e9 83e01f and eax,0x1f
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
a952a870 f6af52ec 86d6cbd0 00000036 a952a88c ati2mtag+0x680e9
a952a880 f6af9c26 86d6cbd0 a952a8a0 f6af35c4 ati2mtag+0x632ec
a952a88c f6af35c4 86d6cbd0 00000007 00000036 ati2mtag+0x67c26
a952a8a0 f6aeaa9e 86d6cbd0 00000007 00000006 ati2mtag+0x615c4
a952a8b8 f6a96da4 86d6cbd0 00000007 00233f48 ati2mtag+0x58a9e
a952a8d8 f6b4956c 86d6c350 a952a908 861c0d50 ati2mtag+0x4da4
a952a8ec f6a8c11b 86d6c350 a952a908 00000120 ati2mtag+0xb756c
a952a9b0 804e19ee 86d6c038 861c0d38 00000004 VIDEOPRT!pVideoPortDispatch+0xabf (FPO: [Non-Fpo])
a952a9c0 bf885376 a952aba0 00000120 8673c000 nt!IopfCallDriver+0x31 (FPO: [0,0,0])
a952a9f0 bf8853f0 86d6c038 00233f48 a952aa44 win32k!GreDeviceIoControl+0x93 (FPO: [Non-Fpo])
a952aa14 bfa10e75 86d6c038 00233f48 a952aa44 win32k!EngDeviceIoControl+0x1f (FPO: [Non-Fpo])
a952aa34 a952aba0 00000000 00000000 00000120 ati2cqag+0x6e75
a952aa40 00000000 0000fe00 10000000 09928140 0xa952aba0
start end module name

(I have deleted the bit with a list of dates, not sure what it meant but am guessing it wasn't relevant)

Unloaded modules:
a8f21000 a8f4b000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f7aba000 f7abb000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a969b000 a96a8000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a8f4b000 a8f6e000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a963b000 a9649000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f7a8d000 f7a8f000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f6bd4000 f6be4000 Serial.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f6bd4000 f6bdd000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f6be4000 f6bee000 amdk7.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f79a3000 f79a7000 kbdhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f727c000 f7289000 i8042prt.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f78af000 f78b4000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f799f000 f79a2000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

I will include th rest on a seperate post - itwas too long!

Here is a text of the last shutdoown. The reason I have included both is that they seem to have different reasons for shutting down.

ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
An attempt was made to write to readonly memory. The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: aaf288f2, Virtual address for the attempted write.
Arg2: 0a426121, PTE contents.
Arg3: 80558244, (reserved)
Arg4: 0000000a, (reserved)

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xBE

LAST_CONTROL_TRANSFER: from aae24a71 to 860618d7

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
805582bc aae24a71 86b14b30 861a9da0 aaf28d99 0x860618d7
805583fc 804e269e 80562f00 ffdff9c0 ffdff000 RtkHDAud+0x3aa71
80558428 804dd26b 80563300 00000000 0037398c nt!KiTimerExpiration+0xb1
80558450 804dd14b 00000000 0000000e 00000000 nt!KiRetireDpcList+0x61
80558454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28


FOLLOWUP_IP:
RtkHDAud+3aa71
aae24a71 c20800 ret 0x8

SYMBOL_STACK_INDEX: 1

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: RtkHDAud+3aa71

MODULE_NAME: RtkHDAud

IMAGE_NAME: RtkHDAud.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 40ea69fd

STACK_COMMAND: kb

FAILURE_BUCKET_ID: 0xBE_RtkHDAud+3aa71

BUCKET_ID: 0xBE_RtkHDAud+3aa71

Followup: MachineOwner
---------

eax=aadc770b ebx=00000001 ecx=860618d0 edx=aadd28c8 esi=8616c9b8 edi=aaf288f2
eip=860618d7 esp=805582b8 ebp=805582bc iopl=0 vif nv up ei pl nz ac pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00090213
860618d7 aa stosb es:aaf288f2=56
ChildEBP RetAddr Args to Child
WARNING: Frame IP not in any known module. Following frames may be wrong.
805582bc aae24a71 86b14b30 861a9da0 aaf28d99 0x860618d7
805583fc 804e269e 80562f00 ffdff9c0 ffdff000 RtkHDAud+0x3aa71
80558428 804dd26b 80563300 00000000 0037398c nt!KiTimerExpiration+0xb1 (FPO: [Non-Fpo])
80558450 804dd14b 00000000 0000000e 00000000 nt!KiRetireDpcList+0x61 (FPO: [0,1,0])
80558454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28 (FPO: [0,0,0])
start end module name
804d7000 80701000 nt ntkrnlmp.exe Wed Aug 04 07:18:18 2004 (41107FAA)
80701000 80721d00 hal halmacpi.dll Wed Aug 04 06:59:09 2004 (41107B2D)
8e9a1000 8e9caf00 kmixer kmixer.sys Wed Aug 04 07:07:46 2004 (41107D32)
a887c000 a887ff00 PCANDIS5 PCANDIS5.SYS Wed Feb 19 20:30:48 2003 (3E53E978)
a8b0c000 a8b4c380 HTTP HTTP.sys Wed Aug 04 07:00:09 2004 (41107B69)
a8e1c000 a8e30400 wdmaud wdmaud.sys Wed Aug 04 07:15:03 2004 (41107EE7)
a9179000 a9181080 ipfltdrv ipfltdrv.sys Fri Aug 17 21:55:07 2001 (3B7D84AB)
a9269000 a92bb180 srv srv.sys Wed Aug 04 07:14:44 2004 (41107ED4)
a9384000 a9386e80 secdrv secdrv.sys Fri Jan 16 13:16:04 2004 (4007E414)
a93ac000 a93d8400 mrxdav mrxdav.sys Wed Aug 04 07:00:49 2004 (41107B91)
a9461000 a946fd80 sysaudio sysaudio.sys Wed Aug 04 07:15:54 2004 (41107F1A)
a9619000 a961c280 ndisuio ndisuio.sys Wed Aug 04 07:03:10 2004 (41107C1E)
aa749000 aa760480 dump_atapi dump_atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
aa811000 aa813900 Dxapi Dxapi.sys Fri Aug 17 21:53:19 2001 (3B7D843F)
aa829000 aa897380 mrxsmb mrxsmb.sys Wed Aug 04 07:15:14 2004 (41107EF2)
aa898000 aa8c3180 rdbss rdbss.sys Wed Aug 04 07:20:05 2004 (41108015)
aa8c4000 aa8e5d00 afd afd.sys Wed Aug 04 07:14:13 2004 (41107EB5)
aa8e6000 aa90dc00 netbt netbt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
aa90e000 aa92ef00 ipnat ipnat.sys Wed Aug 04 07:04:48 2004 (41107C80)
aa92f000 aa9425c0 MpFirewall MpFirewall.sys Thu Jul 01 21:39:53 2004 (40E47699)
aa943000 aa99aa80 tcpip tcpip.sys Wed Aug 04 07:14:39 2004 (41107ECF)
aa99b000 aa9ad400 ipsec ipsec.sys Wed Aug 04 07:14:27 2004 (41107EC3)
aad86000 aad92440 alcan5wn alcan5wn.sys Mon Dec 08 10:53:46 2003 (3FD4583A)
aadc6000 aade9980 portcls portcls.sys Wed Aug 04 07:15:47 2004 (41107F13)
aadea000 aafff8c0 RtkHDAud RtkHDAud.sys Tue Jul 06 09:59:41 2004 (40EA69FD)
bf800000 bf9c0380 win32k win32k.sys Wed Aug 04 07:17:30 2004 (41107F7A)
bf9c1000 bf9d2580 dxg dxg.sys Wed Aug 04 07:00:51 2004 (41107B93)
bf9d3000 bfa0a000 ati2dvag ati2dvag.dll Fri Jun 11 03:57:23 2004 (40C91F93)
bfa0a000 bfa42000 ati2cqag ati2cqag.dll Fri Jun 11 02:25:25 2004 (40C90A05)
bfa42000 bfc504a0 ati3duag ati3duag.dll Fri Jun 11 03:31:28 2004 (40C91980)
bfc51000 bfccf860 ativvaxx ativvaxx.dll Fri Jun 11 02:51:35 2004 (40C91027)
bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 0856 2004 (411096C8)
f6654000 f6656580 hidusb hidusb.sys Fri Aug 17 22:02:16 2001 (3B7D8658)
f665c000 f668f200 update update.sys Wed Aug 04 06:58:32 2004 (41107B08)
f66b0000 f66c0e00 psched psched.sys Wed Aug 04 07:04:16 2004 (41107C60)
f66c1000 f66d7680 ndiswan ndiswan.sys Wed Aug 04 07:14:30 2004 (41107EC6)
f66d8000 f66eb900 parport parport.sys Wed Aug 04 06:59:04 2004 (41107B28)
f66ec000 f670a6a0 Mtlmnt5 Mtlmnt5.sys Thu Nov 06 15:54:56 2003 (3FAA6ED0)
f670b000 f67620c0 slntamr slntamr.sys Mon Nov 10 15:33:03 2003 (3FAFAFAF)
f6763000 f6785680 ks ks.sys Wed Aug 04 07:15:20 2004 (41107EF8)
f6786000 f67dd420 Cap7134 Cap7134.sys Tue Jul 13 11:07:32 2004 (40F3B464)
f67de000 f6800e80 USBPORT USBPORT.SYS Wed Aug 04 07:08:34 2004 (41107D62)
f6801000 f6825000 HDAudBus HDAudBus.sys Wed Mar 17 23:12:09 2004 (4058DB49)
f6825000 f6838780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 07:07:04 2004 (41107D08)
f6839000 f690b000 ati2mtag ati2mtag.sys Fri Jun 11 03:57:01 2004 (40C91F7D)
f690b000 f6919100 usbhub usbhub.sys Wed Aug 04 07:08:40 2004 (41107D68)
f691b000 f6929b80 drmk drmk.sys Wed Aug 04 07:07:54 2004 (41107D3A)
f692b000 f6934480 NDProxy NDProxy.SYS Fri Aug 17 21:55:30 2001 (3B7D84C2)
f695b000 f6964f00 termdd termdd.sys Wed Aug 04 06:58:52 2004 (41107B1C)
f696b000 f6973900 msgpc msgpc.sys Wed Aug 04 07:04:11 2004 (41107C5B)
f697b000 f6986d00 raspptp raspptp.sys Wed Aug 04 07:14:26 2004 (41107EC2)
f698b000 f6995200 raspppoe raspppoe.sys Wed Aug 04 07:05:06 2004 (41107C92)
f699b000 f69a7880 rasl2tp rasl2tp.sys Wed Aug 04 07:14:21 2004 (41107EBD)
f6ea9000 f6eab280 rasacd rasacd.sys Fri Aug 17 21:55:39 2001 (3B7D84CB)
f6eb5000 f6eb7f80 mouhid mouhid.sys Fri Aug 17 21:47:57 2001 (3B7D82FD)
f6ebd000 f6ec0f00 MODEMCSA MODEMCSA.sys Fri Aug 17 21:57:37 2001 (3B7D8541)
f6ec1000 f6ec4a00 kbdhid kbdhid.sys Wed Aug 04 06:58:33 2004 (41107B09)
f721a000 f721dc80 mssmbios mssmbios.sys Wed Aug 04 07:07:47 2004 (41107D33)
f723e000 f724d900 Cdfs Cdfs.SYS Wed Aug 04 07:14:09 2004 (41107EB1)
f724e000 f7256d80 HIDCLASS HIDCLASS.SYS Wed Aug 04 07:08:18 2004 (41107D52)
f726e000 f7276d00 intelppm intelppm.sys Wed Aug 04 06:59:19 2004 (41107B37)
f727e000 f7286880 Fips Fips.SYS Sat Aug 18 02:31:49 2001 (3B7DC585)
f72ae000 f72b6700 netbios netbios.sys Wed Aug 04 07:03:19 2004 (41107C27)
f72be000 f72ccd80 arp1394 arp1394.sys Wed Aug 04 06:58:28 2004 (41107B04)
f72ce000 f72d6700 wanarp wanarp.sys Wed Aug 04 07:04:57 2004 (41107C89)
f72de000 f72f8580 Mup Mup.sys Wed Aug 04 07:15:20 2004 (41107EF8)
f72f9000 f7325a80 NDIS NDIS.sys Wed Aug 04 07:14:27 2004 (41107EC3)
f7326000 f73b2480 Ntfs Ntfs.sys Wed Aug 04 07:15:06 2004 (41107EEA)
f73b3000 f73c9780 KSecDD KSecDD.sys Wed Aug 04 06:59:45 2004 (41107B51)
f73ca000 f73dbf00 sr sr.sys Wed Aug 04 07:06:22 2004 (41107CDE)
f73dc000 f73dd000 fltmgr fltmgr.sys unavailable (00000000)
f73fb000 f7426d80 dac2w2k dac2w2k.sys Fri Aug 17 21:52:13 2001 (3B7D83FD)
f7427000 f743fe00 adpu160m adpu160m.sys Wed May 30 10:18:22 2001 (3B14BADE)
f7440000 f7457480 atapi atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
f7458000 f746f800 SCSIPORT SCSIPORT.SYS Wed Aug 04 06:59:39 2004 (41107B4B)
f7470000 f748e880 ftdisk ftdisk.sys Fri Aug 17 21:52:41 2001 (3B7D8419)
f748f000 f749fa80 pci pci.sys Wed Aug 04 07:07:45 2004 (41107D31)
f74a0000 f74cdd80 ACPI ACPI.sys Wed Aug 04 07:07:35 2004 (41107D27)
f74ef000 f74f7c00 isapnp isapnp.sys Fri Aug 17 21:58:01 2001 (3B7D8559)
f74ff000 f7509500 MountMgr MountMgr.sys Wed Aug 04 06:58:29 2004 (41107B05)
f750f000 f751bc80 VolSnap VolSnap.sys Wed Aug 04 07:00:14 2004 (41107B6E)
f751f000 f752ce80 aic78xx aic78xx.sys Thu May 10 21:23:40 2001 (3AFAF8CC)
f752f000 f7537180 ql10wnt ql10wnt.sys Fri Aug 17 21:52:14 2001 (3B7D83FE)
f753f000 f7548e00 ql1240 ql1240.sys Fri Aug 17 21:52:14 2001 (3B7D83FE)
f754f000 f755c780 aic78u2 aic78u2.sys Thu May 10 21:23:41 2001 (3AFAF8CD)
f755f000 f7567f80 ultra ultra.sys Fri Aug 17 21:52:19 2001 (3B7D8403)
f756f000 f7578d80 ql1080 ql1080.sys Fri Aug 17 21:52:18 2001 (3B7D8402)
f757f000 f758af80 ql1280 ql1280.sys Fri Aug 17 21:52:16 2001 (3B7D8400)
f758f000 f759a100 ql12160 ql12160.sys Fri Aug 17 21:52:18 2001 (3B7D8402)
f759f000 f75a7e00 disk disk.sys Wed Aug 04 06:59:53 2004 (41107B59)
f75af000 f75bb200 CLASSPNP CLASSPNP.SYS Wed Aug 04 07:14:26 2004 (41107EC2)
f75bf000 f75c9500 viaagp viaagp.sys Wed Aug 04 07:07:42 2004 (41107D2E)
f75cf000 f75d9080 sisagp sisagp.sys Wed Aug 04 07:07:42 2004 (41107D2E)
f75df000 f75e9880 sbp2port sbp2port.sys Wed Aug 04 06:59:54 2004 (41107B5A)
f75ef000 f75fde80 ohci1394 ohci1394.sys Wed Aug 04 07:10:05 2004 (41107DBD)
f75ff000 f760c000 1394BUS 1394BUS.SYS Wed Aug 04 07:10:03 2004 (41107DBB)
f760f000 f7619700 alim1541 alim1541.sys Wed Aug 04 07:07:40 2004 (41107D2C)
f761f000 f7629800 amdagp amdagp.sys Wed Aug 04 07:07:42 2004 (41107D2E)
f762f000 f7639580 agp440 agp440.sys Wed Aug 04 07:07:40 2004 (41107D2C)
f763f000 f7649f80 agpCPQ agpCPQ.sys Wed Aug 04 07:07:42 2004 (41107D2E)
f766f000 f767ef00 Rtlnic51 Rtlnic51.sys Wed Aug 13 08:27:20 2003 (3F39E858)
f767f000 f768ae00 STREAM STREAM.SYS Wed Aug 04 07:07:58 2004 (41107D3E)
f768f000 f7699980 Cdr4_xp Cdr4_xp.SYS Sat Apr 03 07:35:07 2004 (406E5B1B)
f769f000 f76ab180 cdrom cdrom.sys Wed Aug 04 06:59:52 2004 (41107B58)
f76af000 f76bd080 redbook redbook.sys Wed Aug 04 06:59:34 2004 (41107B46)
f76bf000 f76c9380 imapi imapi.sys Wed Aug 04 07:00:12 2004 (41107B6C)
f76ef000 f76f94c0 PhTVTune PhTVTune.sys Tue Jul 13 09:34:03 2004 (40F39E7B)
f770f000 f771ec40 alcaudsl alcaudsl.sys Mon Dec 08 10:53:43 2003 (3FD45837)
f773f000 f774e180 nic1394 nic1394.sys Wed Aug 04 06:58:28 2004 (41107B04)
f776f000 f7775200 PCIIDEX PCIIDEX.SYS Wed Aug 04 06:59:40 2004 (41107B4C)
f7777000 f777b900 PartMgr PartMgr.sys Sat Aug 18 02:32:23 2001 (3B7DC5A7)
f777f000 f7783a80 sparrow sparrow.sys Fri Dec 08 17:40:58 2000 (3A311D2A)
f7787000 f778d780 asc asc.sys Fri Aug 17 21:51:58 2001 (3B7D83EE)
f778f000 f7793380 mraid35x mraid35x.sys Fri Aug 17 21:52:11 2001 (3B7D83FB)
f7797000 f779b880 i2omp i2omp.sys Wed Aug 04 07:00:49 2004 (41107B91)
f779f000 f77a6f80 symc8xx symc8xx.sys Fri Dec 08 17:40:59 2000 (3A311D2B)
f77a7000 f77adee0 sym_hi sym_hi.sys Tue Mar 20 05:51:22 2001 (3AB6EFDA)
f77af000 f77b67e0 sym_u3 sym_u3.sys Tue Mar 20 05:36:17 2001 (3AB6EC51)
f77b7000 f77bcc00 ABP480N5 ABP480N5.SYS Fri Aug 17 21:51:59 2001 (3B7D83EF)
f77bf000 f77c4780 asc3350p asc3350p.sys Fri Aug 17 21:52:01 2001 (3B7D83F1)
f77c7000 f77cbee0 dpti2o dpti2o.sys Tue Mar 20 19:07:16 2001 (3AB7AA64)
f77cf000 f77d5aa0 perc2 perc2.sys Mon Apr 23 11:51:37 2001 (3AE40939)
f77d7000 f77dd560 hpn hpn.sys Mon Apr 23 11:51:37 2001 (3AE40939)
f77e7000 f77ed800 usbehci usbehci.sys Wed Aug 04 07:08:34 2004 (41107D62)
f780f000 f7816580 Modem Modem.SYS Wed Aug 04 07:08:04 2004 (41107D44)
f7817000 f7818000 fdc fdc.sys unavailable (00000000)
f781f000 f7825000 Cdralw2k Cdralw2k.SYS Sat Apr 03 07:32:19 2004 (406E5A73)
f7827000 f782e000 GEARAspiWDM GEARAspiWDM.sys Tue Sep 14 15:58:38 2004 (4147071E)
f782f000 f7833880 TDI TDI.SYS Wed Aug 04 07:07:47 2004 (41107D33)
f7837000 f783b580 ptilink ptilink.sys Fri Aug 17 21:49:53 2001 (3B7D8371)
f783f000 f7843080 raspti raspti.sys Fri Aug 17 21:55:32 2001 (3B7D84C4)
f7847000 f784d000 kbdclass kbdclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
f784f000 f7854a00 mouclass mouclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
f785f000 f7864000 flpydisk flpydisk.sys Wed Aug 04 06:59:24 2004 (41107B3C)
f7867000 f786eb80 usbccgp usbccgp.sys Wed Aug 04 07:08:45 2004 (41107D6D)
f7877000 f787d180 HIDPARSE HIDPARSE.SYS Wed Aug 04 07:08:15 2004 (41107D4F)
f787f000 f7884200 vga vga.sys Wed Aug 04 07:07:06 2004 (41107D0A)
f7887000 f788e880 Npfs Npfs.SYS Wed Aug 04 07:00:38 2004 (41107B86)
f7897000 f789d780 USBSTOR USBSTOR.SYS Wed Aug 04 07:08:44 2004 (41107D6C)
f78bf000 f78c4b00 NaiFiltr NaiFiltr.sys Mon Aug 13 20:14:37 2001 (3B78271D)
f78cf000 f78d0000 Msfs Msfs.SYS unavailable (00000000)
f78ef000 f78f3500 watchdog watchdog.sys Wed Aug 04 07:07:32 2004 (41107D24)
f78f7000 f78fc000 usbuhci usbuhci.sys Wed Aug 04 07:08:34 2004 (41107D62)
f78ff000 f7902000 BOOTVID BOOTVID.dll Fri Aug 17 21:49:09 2001 (3B7D8345)
f7903000 f7906a80 cpqarray cpqarray.sys Fri Aug 17 21:52:05 2001 (3B7D83F5)
f7907000 f790a200 aha154x aha154x.sys Fri Aug 17 21:51:59 2001 (3B7D83EF)
f790b000 f790ef80 symc810 symc810.sys Fri Dec 08 17:40:59 2000 (3A311D2B)
f790f000 f7912980 dac960nt dac960nt.sys Fri Aug 17 21:52:13 2001 (3B7D83FD)
f7913000 f7915f00 amsint amsint.sys Fri Aug 17 21:52:01 2001 (3B7D83F1)
f7917000 f791aa00 asc3550 asc3550.sys Fri Aug 17 21:51:56 2001 (3B7D83EC)
f791b000 f791ee80 ini910u ini910u.sys Fri Aug 17 21:52:07 2001 (3B7D83F7)
f791f000 f7922680 cbidf2k cbidf2k.sys Fri Aug 17 21:52:06 2001 (3B7D83F6)
f7923000 f7926700 RecAgent RecAgent.sys Wed Oct 29 09:51:13 2003 (3F9F8D91)
f79ab000 f79adf00 ws2ifsl ws2ifsl.sys Fri Aug 17 21:55:58 2001 (3B7D84DE)
f79c7000 f79cad00 SlWdmSup SlWdmSup.sys Wed Oct 29 09:15:09 2003 (3F9F851D)
f79db000 f79dd580 ndistapi ndistapi.sys Fri Aug 17 21:55:29 2001 (3B7D84C1)
f79ef000 f79f0b80 kdcom kdcom.dll Fri Aug 17 21:49:10 2001 (3B7D8346)
f79f1000 f79f2100 WMILIB WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
f79f3000 f79f4480 aliide aliide.sys Fri Aug 17 21:51:54 2001 (3B7D83EA)
f79f5000 f79f6a00 cmdide cmdide.sys Fri Aug 17 21:51:51 2001 (3B7D83E7)
f79f7000 f79f8380 toside toside.sys Fri Aug 17 21:51:52 2001 (3B7D83E8)
f79f9000 f79fa500 viaide viaide.sys Wed Aug 04 06:59:42 2004 (41107B4E)
f79fb000 f79fc580 intelide intelide.sys Wed Aug 04 06:59:40 2004 (41107B4C)
f79fd000 f79fee00 cd20xrnt cd20xrnt.sys Fri Aug 17 21:52:04 2001 (3B7D83F4)
f79ff000 f7a00580 perc2hib perc2hib.sys Mon Apr 23 11:51:37 2001 (3AE40939)
f7a17000 f7a18a80 serscan serscan.sys Fri Aug 17 21:53:28 2001 (3B7D8448)
f7a19000 f7a1a100 swenum swenum.sys Wed Aug 04 06:58:41 2004 (41107B11)
f7a1d000 f7a1e280 USBD USBD.SYS Fri Aug 17 22:02:58 2001 (3B7D8682)
f7a21000 f7a22000 ParVdm ParVdm.SYS unavailable (00000000)
f7a29000 f7a2b000 i2omgmt i2omgmt.SYS Wed Aug 04 07:00:50 2004 (41107B92)
f7a2b000 f7a2c200 alcawh alcawh.sys Mon Dec 08 10:53:41 2003 (3FD45835)
f7a2d000 f7a2ef00 Fs_Rec Fs_Rec.SYS Fri Aug 17 21:49:37 2001 (3B7D8361)
f7a2f000 f7a30080 Beep Beep.SYS Fri Aug 17 21:47:33 2001 (3B7D82E5)
f7a39000 f7a3a080 mnmdd mnmdd.SYS Fri Aug 17 21:57:28 2001 (3B7D8538)
f7a3d000 f7a3e080 RDPCDD RDPCDD.sys Fri Aug 17 21:46:56 2001 (3B7D82C0)
f7a7b000 f7a7c100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
f7ab7000 f7ab7d00 pciide pciide.sys Fri Aug 17 21:51:49 2001 (3B7D83E5)
f7b0d000 f7b0dc00 audstub audstub.sys Fri Aug 17 21:59:40 2001 (3B7D85BC)
f7b45000 f7b45d00 dxgthk dxgthk.sys Fri Aug 17 21:53:12 2001 (3B7D8438)
f7bdd000 f7bddd60 alcacr alcacr.sys Mon Dec 08 10:53:36 2003 (3FD45830)
f7be1000 f7be2000 Null Null.SYS unavailable (00000000)

Unloaded modules:
8e9a1000 8e9cb000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8e9a1000 8e9cb000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8e9a1000 8e9cb000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8e9a1000 8e9cb000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8e9a1000 8e9cb000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a7aaf000 a7ad9000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a82ea000 a8314000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a8d2f000 a8d59000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f7b98000 f7b99000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a8fe1000 a8fee000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a8d59000 a8d7c000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
aa7c1000 aa7cf000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000

My three teenage stepkids did use the computer a lot and I did have trouble with stuff from porn sites, alternative dial up programmes etc, but I've run McAfee and pretty much sorted it hopefully, plus they're much more creful now.

Well I really hope this helps...you've been a great help to me - I did what you said regarding changing the .dmp path also - I would scan these shutdown readouts properly but I have to get ready for work...will have a proper look at them later.

Thank you once again for your help, it is very much appreciated.

I am still curious as to the silver power box: do you know what it is?

Just a quick view of your logs:

1. an ATI driver
http://www.microsoft.com/resources/d...d_stp_agho.asp

2. a Realtek Audio driver
http://www.microsoft.com/resources/d...d_stp_ovrp.asp

When you installed the latest Catalyst did you uninstall the old first?

Also:

Check your direct X settings via: Start/Run/ dxdiag | Display
as well as | Sound

Also:

If you are comfortable opening the case: check that the graphics card has plenty of space around it. If there are other cards in an adjacent slot try moving to one further away.
Also: just as a test try to play one of these games with the case open. Maybe even blow a room fan into the open case.

Also:

As to the virus issue: run this: http://vil.nai.com/vil/stinger/
And if you feel so inclined:
Please follow owen's Instructions and then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section. (Not in this section please).

Finally (for now): run this scan & post back the info under Main Circuit Board
http://www.belarc.com/free_download.html

And: post any new dump logs.

Thanks for your help, I will try these now.

The silver power box is a large silver box inside the bck top of the tower which the technition called the 'power box.' It's what the power lead plugs into in the back.

I'm suprised to find the .dmp logs refer to two different problems. When I refer to the help link on the 'this computer has shut down due to a serious error' message I always get a web-link to the graphics card, and, as I say, it can run for days on the net but shuts down on 3D games.

I did however install a (Realtek) 6.5 sound system just before Christmas and had a lot of trouble with getting it to work due to a lousy driver. Maybe there is some sort of clash going on? Ok, I will try these things out and post back in the relevant places, although it may take a while for me to figure out what I'm doing due to being a puter-dunce!

Many thanks! :0)

I'm confused over the silver box queiry though - do not all computers have them?

Originally Posted by diggergig

I'm confused over the silver box queiry though - do not all computers have them?

All computers have a PSU (Power Supply Unit).
I was just uncertain if that is what you were refering to.
The fact that 2 of them have burned out is very strange!

Hi folks,

I also have an Advent machine with the same problem:
Advent T9401 P4, 3.6GHz
1024 DDR RAm
2 x 250 SATA HDD
16x DVD, 8x DVDRW Multi(Dual layer)
ATI Raedon X600XT 256MB PCI Express
TV Tuner

Doom 3 runs like a dream, but 'Delta Force Extreme' will stop it in its tracks everytime as will 'Act Of War'. And I too am at a complete loss to understand why.....

I tried the driver u/g and if anything it made matters worse - I'm thinking of working backwards through the drivers until I find an earlier one that works.

Stangely enough DFE works fine on my other machine with a NVIDA GeForce4 MX 420 with only 64Mb of RAM......

So diggergig, you are not alone, and if there is a soloution to this I'd love to hear it!

Len

lenxx55, if you have a problem, please start a new thread rather than hijacking other peoples threads as stated on the DAL rules.

have you upgraded any hardware since you got your machine?