problem closing down windows XP

  1. #1
    cbh
    cbh is offline Newbie

    problem closing down windows XP

    when I try to close windows XP I get a message that tells me that:

    END PROGRAM Jane MH32.EXE

    When I searched for the file I tried to delete it butI was refused access
    Can anyone tell me what this file is and how I can close it down?
    Thanks CBH

  2. #2
    D-A-L is online now D-A-L Administrator
    Hey, Welcome to D-A-L

    Hit Start Button and then select Run, type msconfig then hit Return. Now look under the Startup Tab and see if MH32.EXE appears there....

  3. #3
    cbh
    cbh is offline Newbie
    Looked in msconfig but could not see file.

    where else could it be? elusive eh!

  4. #4
    D-A-L is online now D-A-L Administrator
    Hey,

    hmmm, ok before you shutdown hit CTRL + ALT + DEL on the keyboard and see if that process (MH32) is running, never heard of it before!

+ Reply to Thread