can u help me i keep right cliking on my desktop and i keep restarting i can finger it out please help

If you right click a blank area your computer reboots?

Or if you right click an icon it reboots?

Is this a new problem? Were things OK before?

Any new changes? Hardware / software?

If a new problem: have you tried System Restore?

Do you have an Anti Virus? Do you scan with AdAware / Spybot etc.?

If you right click a blank area your computer reboots :yes

Or if you right click an icon it reboots :yes

Is this a new problem? Were things OK before :yes thing where ok be for

Any new changes? Hardware / software : none that i know of

If a new problem: have you tried System Restore : no i have not tryed it

Do you have an Anti Virus? Do you scan with AdAware / Spybot etc. : i have all the work spywhere AdAwhere and anti virus

Try a System Restore to a date before the problem:

Start/Run/ cmd
then type %systemroot%\system32\restore\rstrui.exe

Any other new problems?

You might want to follow owen's Instructions and then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.
(Not in this section please).

i just tryed system restor and i got nothing i can think of and thing els to do

it only happond when i click on a program now



http://oca.microsoft.com/en/response...3b9f6fb&SID=10 that come up if that helps

Did it restore & you still have the same problem or did it not restore?

The only other thing I can think of is to check your settings:
via: Control Panel / Display / Desktop tab:
click Customize Desktop and select Web tab:
click or unclick Lock desktop items (depending on how they are currently set).


I can find no precedent for this symptom & so my first thought is malware or virus.

You can try these quick scans:

http://www.microsoft.com/security/ma...e/default.mspx

http://vil.nai.com/vil/stinger/

These deeper ones:

http://www.bitdefender.com/scan8/ie.html

http://housecall.trendmicro.com/hous...start_corp.asp

And also:

Please follow owen's Instructions and then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section. (Not in this section please).

Originally Posted by Smb3

i just tryed system restor and i got nothing i can think of and thing els to do

it only happond when i click on a program now



http://oca.microsoft.com/en/response...3b9f6fb&SID=10 that come up if that helps

What is the exact error?

Please change this setting:

rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

Post back exact error messages.

Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id especially of errors that seem to coincide with a crash.


Also view your Error Log via:
[1] Start Menu
[2] Help and Support
[3] Pick a Task
[4] Tools
[5] Advanced System Information
[6] View the Error Log

Error code 000000e8, parameter1 82685bf0, parameter2 82b41ba0, parameter3 00000000, parameter4 00000000.




that might help i hope

That particular error: http://msdn.microsoft.com/library/de...ef1443.xml.asp

Any new errors? Any info from the above sources (my last post)?

You might also consider:

Go to start | search (type in) .dmp
Note the location of your latest .dmp file.

Then:

1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.