my mate's computer has wmp 9 and realplayer 10 install on it but after a spyware attack he keeps getting a 'work offline. connect box'. but he has always on broadband but when he clicks connect it keeps popping back up.

he has uninstalled wmp and re-installed it but it has since returned

please follow owen's Instructions and then post your log in the Spyware, Adware, Viruses and HijackThis Logs section (Not Here).