freezes on restart

  1. #1
    titus is offline Newbie

    freezes on restart

    hey, i just installed windows xp and everything worked fine, but now a bunch of stuff is messing up, it freezes when i go to "turn off, restart" windows saves all my settings and shutsdown but then the screen just goes black. I can no longer save hjt logs, and adaware personel wont even start-up. If ne one knows how to fix ne of these that would be awesome, but if not could someone tell me how i can reformat and re-install windows xp? thanks a million...

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    did it work for some time?

    so you're saying it wont restart but shuts-down? then you can power-on?

    have you tried uninstalling/ reinstalling adaware?

    what happens when you use hijack this?

    do you have a restore point before things went wrong?

    as to the worst case senario; this is a good link:

    http://michaelstevenstech.com/index.html
    Last edited by jephree; 10-09-2004 at 02:55 AM.

  3. #3
    titus is offline Newbie
    -it worked for sometime, i uninstalled ad-aware before upgrading
    -when i restart it does everything but then just freezes on a black screen before booting up
    -even when i uninstall then reinstall adaware it says something like definitions unavailable
    -when i use hijack this i can scan, but i cant save the log, when i hit save log an error message pops up and a blank notepad is saved.
    -i dont know how to use restore points on xp, where r they?

  4. #4
    titus is offline Newbie
    there is no previous restore point

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    start > all programs > accessories > system tools > System Restore

    (guess you found it)

    Do you have System Restore activated? Right click "My Computer" > Properties > System Restore

    Are you getting any specific error messages?
    Maybe want to look at the Event Viewer:
    In xp Pro the event viewer is under Administrative Tools or in home or pro go to Start > Run & type in eventvwr.msc
    Under Applications look for errors.

    Otherwise you just might have to re-install.
    http://michaelstevenstech.com/index.html

  6. #6
    titus is offline Newbie
    i think i am just going to reinstall
    i am going to wait until i get a new cdrom and floppy i ordered tho so i will post the updates after i try to reinstall
    thanks

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