i have word 2002 installed but have lost the icon and the listing in my programs menu list!! is ther any way to get it back

If you go to explorer and navigate to c/program files you should find word there. When you see the blue w right click and choose send to desktop as a shortcut.

To put it back in the start button/programs click start/settings/taskbar and start menu then click advanced and add. Then navigate to where word is and it will place it in the list.

If its actually missing from the first suggestion, you may need to re install it.

cheers tassiedevil

Glad to help, hope its fine now.

the advanced tab on the task bar is that the same button as the customize button

Yep,they are the same thing, sorry I'm not running XP

thanks for the clarification