I have a Lexmark X1180 al in one printer scanner coppier which I bought new 3 months ago. Up until yesterday I used it with a Siemens Amilo Pro lap top without any problems. My lap top was also only 3 months old and it crashed yesterday. I took it back to the shop today and as it was only 3 months old they just swapped it for another one. It's not exactly the same model, but it is from the same series. I've now got the new lap top up and running, but the Lexmark simply will not install. It worked fine with the old lap top, but with this new one it wont load. I insert the disk into the drive.(there's only one copy drive on the lap top, so it must be the right one.) I then follow the on screen installation instructions up to a point where it says 'No printer is connected' and then I can get no further. Does anyone know why this might be hapening and what I can do to install it? replies please to john.n151261@tiscali.co.uk
Thank you.

Just browsing the manual:

http://www.lexmark.com/publications/...100/index.html

Important! Click Cancel on all Add New Hardware screens.

________________________________________________

All-In-One is not communicating with the computer

1 Disconnect and reconnect both ends of the USB cable. For help,
refer to the setup documentation.
2 Unplug the All-In-One from the electrical wall outlet, reconnect the
power supply, and then press Power. For help, refer to the setup
documentation.
3 Restart the computer. If the problem continues, remove and then
reinstall the software. For help, see page 26.
Installation appears incomplete
The software may not be installed properly. Try the following:
1 Right-click the My computer icon.
Windows XP users, click Start to access the My computer icon.
2 Click Properties.
3 If you are using Windows 98 or Windows Me, click the Device
Manager tab.
If you are using Windows 2000 or Windows XP, select the
Hardware tab, and then click Device Manager.
4 Look for the Other Devices category. If there are any Lexmark
devices shown here, highlight them and then press the Delete key.
Note: The Other Devices category displays only when
unknown devices are present. Do not delete any
Lexmark items unless they are present under the Other
Devices category.
5 Insert the CD, and install the software again. Do not restart the
computer. For help, refer to the setup documentation.

Thank you very much for your reply advising me how to install my Lexmark X1180. I followed your instructions and now it is installed and working fine. You have been a big help to me.
Thank you again.
John.

Glad it worked

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