Evening all, Very confused novice who updated to sp2 and has lost all 4 usb ports for certain functions, all 4 will play sound and power speakers but won't accept my camera or phone and they did before the update, the pc says the devices are working ok but the camera and phone setup programmes can't find devices that are plugged in, i hope this makes sense but its really hard to explain a problem to a blank page, i have my pc specs on a clipboard if they are useful ?? Thank you.

You may need to remove & then reinstall those programs.

What are they in particular? They may have issues with SP2 but most likely reinstallation will work.

Also if you run a 3rd party firewall turn off the SP2 wall.

I have tried several installs and removals, the phone is a motorola v3 with a motorola install disc and my camera is a polaroid with its own disc, i don't run the sp2 firewall because i've got zone alarm.

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OS Information:
PropertyValue
OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
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Current Clock Speed 1990
Description x86 Family 15 Model 2 Stepping 7
Manufacturer GenuineIntel
Name Intel(R) Celeron(R) CPU 2.00GHz


Memory (RAM):
PropertyValue
Bank Label Bank0/1
Capacity 268435456

Total Memory Deteced in Hardware: ~256 MB
Memory Reported to Operating System: 223MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model FUJITSU MPG3409AT E
Media Type Fixed hard disk media
Size 40986570240 (~38 GB)
Number of Partitions 1

Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD400EB-00CPF0
Media Type Fixed hard disk media
Size 38370931200 (~36 GB)
Number of Partitions 1


Installed Printers:
PropertyValue

Motherboard:
PropertyValue
Manufacturer
Model
Name Base Board
Part Number
Product P4M266-823X
Serial Number
Version


BIOS:
PropertyValue
Manufacturer Phoenix Technologies, LTD
Name )Phoenix - Award WorkstationBIOS v6.00PG
Release Date 20030731000000.000000+000
Version VIAP4X - 42302e31


Monitor:
PropertyValue
Description Default Monitor
Name Default Monitor
Screen Height 768
Screen Width 1024


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Microsoft
Description Unimodem Half-Duplex Audio Device
Device ID MODEMWAVE\0\{68B7A907-B2DF-4F34-9C34-FEE09D5FD4BF}

Manufacturer VIA Technologies, Inc.
Description VIA AC'97 Enhanced Audio Controller (WDM)
Device ID PCI\VEN_1106&DEV_3059&SUBSYS_140317F2&REV_50\3&13C 0B0C5&0&8D


Video Card:
PropertyValue
Adapter Compatibility S3 Graphics, Inc.
Adapter RAM 33554432
Description S3 Graphics ProSavageDDR
Installed Display Drivers s3gnb.dll
Driver Version 6.14.01.0007-13.94.07
Driver Date 13/03/2003 12:11:50
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
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Version 6.03.01.0146


Modem:
PropertyValue
Model CNXT V9x PCI Modem
Name CNXT V9x PCI Modem


Network Adapters:
PropertyValue
Description WAN (PPP/SLIP) Interface
Description Packet Scheduler Miniport
Description BT Voyager 105 ADSL Modem

External Ports:
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External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB0
External Reference Designator AUDIO

Expansion Slots:
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Slot Designation PCI0
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
Slot Designation AGP
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Have you searched motorola & polaroid for sp2 issues?

Yes and got nowhere with either, they have automated answers that covers one and all, i've got to the point where i think i have got some one way usb leads.

just as a test can you use the XP camera wizard with your camera?

start | all programs | accessories | camera wizard

Just to clarify: everything was ok before sp2?

In device manager the devices are listed & working?

When i try the xp cam it still won't accept my camera, it has the same symptons as a standard install, everything was working fine before the update and both were installed and fully functional and the device manager and devices are listed as working ?? Sorry.

maybe something here will help:

XP Home SP2 USB Problem

microsoft.public.windowsxp.general

Thank you so much for sparing your time, i'm very grateful