3D devices not found

  1. #1
    ESRB80 is offline Newbie

    3D devices not found

    OK so I am loading everquest on to my Girl friends laptop. I get the whole laod finished and hit play and I get 3D devices not found. She has a HP pavilion ze 5600. I dont know what video card it has in it. Anyway is there anyway to fix that without doing a card upgrade?


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Run the D-A-L Hardware Scan & post the results.
    This will ID your card & your DirectX version.

    You may just need to update your drivers as well as DirectX version.

  3. #3
    ESRB80 is offline Newbie
    Found out she needed the video drivers that fixed it thanks for the help

  4. #4
    stevel is offline Newbie
    I'm having the same problem.... "No 3D devices found" when trying to run EQ.

    -------------------------------------------------------

    OS Information:
    PropertyValue
    OS Name Microsoft Windows Server 2003 Enterprise Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack 0.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    PropertyValue
    Current Clock Speed 1328
    Description x86 Family 6 Model 8 Stepping 1
    Manufacturer AuthenticAMD
    Name AMD Sempron(tm)


    Memory (RAM):
    PropertyValue
    Bank Label Bank0/1
    Capacity 536870912

    Total Memory Deteced in Hardware: ~512 MB
    Memory Reported to Operating System: 511MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model IBM-DTLA-307045
    Media Type Fixed hard disk media
    Size 45189688320 (~42 GB)
    Number of Partitions 1

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Maxtor 6Y160P0
    Media Type Fixed hard disk media
    Size 163921605120 (~153 GB)
    Number of Partitions 1

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD102BA
    Media Type Fixed hard disk media
    Size 10248698880 (~10 GB)
    Number of Partitions 1


    Installed Printers:
    PropertyValue
    Name Acrobat Distiller
    Port Name C:\Documents and Settings\All Users\Desktop\*.pdf
    Default True
    Driver Name AdobePS Acrobat Distiller

    Name \\LIBRARYSRV\MORENOC
    Port Name \\LIBRARYSRV\MORENOC
    Default False
    Driver Name HP LaserJet 4050 Series PCL6


    Motherboard:
    PropertyValue
    Manufacturer
    Model
    Name Base Board
    Part Number
    Product
    Serial Number
    Version


    BIOS:
    PropertyValue
    Manufacturer Phoenix Technologies, LTD
    Name Phoenix - AwardBIOS v6.00PG
    Release Date 20040917******.******+***
    Version KM400A - 42302e31


    Monitor:
    PropertyValue
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 864
    Screen Width 1152


    Keyboard:
    PropertyValue
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    PropertyValue
    Manufacturer (Standard system devices)
    Name USB Human Interface Device


    Sound Card:
    PropertyValue
    Manufacturer Realtek
    Description Realtek AC'97 Audio for VIA (R) Audio Controller
    Device ID PCI\VEN_1106&DEV_3059&SUBSYS_1411147B&REV_60\3&61A AA01&0&8D


    Video Card:
    PropertyValue
    Adapter Compatibility Matrox Graphics Inc.
    Adapter RAM 33554432
    Description Matrox Millennium G400 DualHead MAX - English
    Installed Display Drivers g400dhd.dll
    Driver Version 6.12.01.1930
    Driver Date 9/14/2004 4:36:48 PM
    Video Mode Description 1152 x 864 x 4294967296 colors


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0146


    Modem:
    PropertyValue

    Network Adapters:
    PropertyValue
    Description VIA Rhine II Compatible Fast Ethernet Adapter
    Description RAS Async Adapter
    Description WAN Miniport (L2TP)
    Description WAN Miniport (PPTP)
    Description WAN Miniport (PPPOE)
    Description Direct Parallel
    Description WAN Miniport (IP)

    External Ports:
    PropertyValue
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator USB0
    External Reference Designator AUDIO

    Expansion Slots:
    PropertyValue
    Slot Designation PCI0
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation AGP
    -------------------------------------------------------

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Have you check the video drivers?

    Matrox Millennium G400 DualHead MAX - English

    you can logon to that site using:

    user name: drivers
    password: all

    also check your DirectX via Start > Run > dxdiag

    9.0 is the latest:

    http://www.microsoft.com/downloads/d...displaylang=en

  6. #6
    rbroyles is offline Newbie
    After doing as Jephree suggested, you may want to enter your Everquest directory and delete the eqdevice file. When you patch EQ it will be remade for you. That file should list your 3d card (on one of my computers running EQ the file says Primary Display Device, the other two lists the card itself )

  7. #7
    stevel is offline Newbie
    Thanks guys!!!! I've fixed the problem. I ran the DXDIAG and found that the direct draw and 3D acceleration was disabled. I enabled both and now EQ is happy!

    YOU GUYS ROCK!!! THANK YOU so much....! Now help me out at EQ! I need friends @ EQ.

    Quote Originally Posted by jephree
    also check your DirectX via Start > Run > dxdiag

    9.0 is the latest:

    http://www.microsoft.com/downloads/d...displaylang=en

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    good to hear! Happy questing!

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