My PC is quite new - but for some reason it doesn't seem to let me install DirectX 9.0c which is needed for some games - I would really appreciate any advice. PS I know very little about IT so simple advice please

Many thanks
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OS Information:
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OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 1.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
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Current Clock Speed 1320
Description x86 Family 6 Model 8 Stepping 1
Manufacturer AuthenticAMD
Name AMD Sempron(tm)


Memory (RAM):
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Bank Label Bank2/3
Capacity 536870912

Total Memory Deteced in Hardware: ~512 MB
Memory Reported to Operating System: 511MB

Disk Drives:
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Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 6Y080L0
Media Type Fixed hard disk media
Size 80031974400 (~75 GB)
Number of Partitions 1


Installed Printers:
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Motherboard:
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Manufacturer
Model
Name Base Board
Part Number
Product KM400A-8237
Serial Number
Version


BIOS:
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Manufacturer Phoenix Technologies, LTD
Name Phoenix - AwardBIOS v6.00PG
Release Date 20040706******.******+***
Version VKT400 - 42302e31


Monitor:
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Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024

Description Default Monitor
Name Default Monitor
Screen Height
Screen Width


Keyboard:
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Description USB Human Interface Device


Pointing Device:
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Manufacturer Microsoft
Name HID-compliant mouse


Sound Card:
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Manufacturer C-Media
Description C-Media AC97 Audio Device
Device ID PCI\VEN_1106&DEV_3059&SUBSYS_F6141565&REV_60\3&61A AA01&0&8D


Video Card:
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Adapter Compatibility ATI Technologies Inc.
Adapter RAM 134217728
Description RADEON 9200 SE
Installed Display Drivers ati2dvag.dll
Driver Version 6.14.10.6490
Driver Date 10/26/2004 8:35:38 PM
Video Mode Description 1024 x 768 x 65536 colors

Adapter Compatibility ATI Technologies Inc.
Adapter RAM 134217728
Description RADEON 9200 SE Secondary
Installed Display Drivers ati2dvag.dll
Driver Version 6.14.10.6490
Driver Date 10/26/2004 8:35:38 PM
Video Mode Description


DirectX Installation:
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Version 6.03.01.0146


Modem:
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Network Adapters:
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Description WAN (PPP/SLIP) Interface
Description Packet Scheduler Miniport
Description Alcatel SpeedTouch USB ADSL PPP
Description WAN (PPP/SLIP) Interface

External Ports:
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External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB
External Reference Designator AUDIO

Expansion Slots:
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Slot Designation PCI0
Slot Designation AGP
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DirectX 9.0c End-User Runtime

What exactly happens when you try to download the above?

What error messages do you get?

Have been messing around with the PC for hours since posting. I can install directx 9.0c but when I do the 3D acceleration and graphics are showing not available on diagdx, and then the system will crash and say Radeon 9200 is responsible for system instability, error report etc. Tried downloading the latest driver from AVI website and then nothing works, so have to system restore. When system restore is complete diagdx shows that 9c is installed and pc works but any games that require 9.0c don't work. Hope this makes sense!

do you have .NET Framework 1.1 installed?

check Windows Update.

Many thanks jephree ... not sure if I do have .NET framework 1.1 installed. I have spoken with the guy who set up the PC for me today and he is going to re-format the system for me tomorrow, he installed a new processor a few days ago which may well have caused conflicts with previous installations. Fingers crossed it will all be working tomorrow - thanks for your advice - Karen