me again when im on my internet it keeps saying it has to close when i look at the error report it says
appver.6.0 2600.0
mod name ntdll dll
mod ver 5.1.2600.llk
offset 00007doc

does this mean anything to anyone or can anyone tell me how to solve it thank you

have you run

spybot

Check for and install ALL updates listed. Click the 'immunize' on the left and protect against all. Click the "search and destroy" button in the left hand pane, then over to "check for problems". After the scan, any finds will be listed in RED. Let it fix and remove all items.


and/ or

adaware

Before scanning click on "check for updates now" to make sure you have the latest reference file. Then click the gear wheel at the top and check these options: Activate them by clicking them green.

General> activate these: "Automatically save log-file" and "Automatically quarantine objects prior to removal"

Scanning > activate these: "Scan within archives", "Scan active processes", "Scan registry", "Deep scan registry", "Scan my IE Favorites for banned sites" and "Scan my Hosts file"

Tweaks > Scanning Engine> activate this: "Unload recognized processes during scanning."

Tweaks > Cleaning Engine: activate these: "Automatically try to unregister objects prior to deletion" and "Let Windows remove files in use after reboot."

Click "Proceed" to save your settings, then click "Start", make sure "Activate in-depth scan" is ticked green then scan your system. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done.

thank you that seems to have done the job ,