WindowsUpdate returns a blank page

  1. #1
    lostchaim is offline Newbie

    WindowsUpdate returns a blank page

    hi.. i was recently infested with spyway and got it all cleaned out thanks to you guys:: http://www.d-a-l.com/help/showthread.php?t=15866

    unfortunately.. after following all those steps, i now cannot enter WindowsUpdate. i get blank page with the little exclamation point symbol on the bottom left corner. if i click that symbol, i get the following message:

    Line: 72
    Char: 3
    Error: Automation server can't create object
    Code:0
    URL: http://windowsupdate.microsoft.com/


    im running windows xp sp2.







    -c

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Are you using IE?
    Are you going from the Start Menu?
    Have you made repeated tries? Refresh?
    Do you have Automatic Updates "On"?

  3. #3
    lostchaim is offline Newbie
    oops. sorry.

    yes, i have the latest version of IE. 6+

    i am going from the start menu, but i get the same results if i just type: http://windowsupdate.microsoft.com



    Have you made repeated tries? Refresh?


    yes and yes


    Do you have Automatic Updates "On"?


    i dont think so.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If you enable auto updates you would not have to go there.

    You can enable notify of updates but ask permission to install (or "somesuch")

    The only "find" I find similar is this & perhaps it will work (dont see how it would hurt)

    PRB: Error Message: Automation Server Can't Create Object

    To resolve this problem, download and install the latest Windows Script. To do this, visit the following MSDN Web site:
    Microsoft Windows Script 5.6

  5. #5
    lostchaim is offline Newbie
    Quote Originally Posted by jephree
    If you enable auto updates you would not have to go there.

    You can enable notify of updates but ask permission to install (or "somesuch")

    The only "find" I find similar is this & perhaps it will work (dont see how it would hurt)

    PRB: Error Message: Automation Server Can't Create Object

    To resolve this problem, download and install the latest Windows Script. To do this, visit the following MSDN Web site:
    Microsoft Windows Script 5.6

    hmm. updating the Windows Script didnt work, but i was able to obtain updates by enabling autoupdate. i guess thats the way im going to go from now on... thanks for the help!


    -c

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    just curious:

    do you still get the error?

    have you tried to open that page in safe mode?

    also try turning off your anti virus (just to see if you can load the page)

    The "Automation Sever Can't Create Object" error message.

    There may be a problem with the installed version of the Windows Scripting component. See KB323885.

    Sometimes there are problems with different versions of MSXML being registered on the machine. The VS.NET start page uses the msxml3 object to render content in the start page. There have been a few known issues where installs of different versions (there are a few!) of the msxml object will stomp on the previously installed versions (link). Here is how I have fixed it on some machines:

    1. Bring up a command prompt (cmd.exe)
    2. in the command prompt “cd c:\windows\system32” (no quotes)
    3. Then “xmlinst –u”
    4. “regsvr32 msxml3.dll”
    5. Close cmd prompt

    Sometimes this is caused by aggressive anti-virus software that blocks the scripting components from launching.


    plus just an afterthought: check your script settings under TOOLS > Internet Options > Advanced > check: disable script debugging



    Last edited by jephree; 07-02-2005 at 05:54 AM.

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    This thread has been Resolved and Locked to prevent other users hijacking the thread and to help others know which threads have been Resolved and which are still being worked on.

    If you started this thread and the problem returns or the case has not been properly Resolved, please send a Private Message to a Moderator of this forum to have the thread opened again. If you have a different problem, please start a new thread.

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