pc freeze, unknown problem

  1. #1
    bluemon is offline Newbie

    pc freeze, unknown problem

    hello,

    i've been searhing this forum for quite some time now hoping that some of tha problems here which has a solution is similar to mine, but i've grown tired and i can't seem to find any clues..

    last december, i bought for myself a 256mb ddr pc 266 memory to upgrade my computer, i installed it manually and that is where it all began...

    my computer froze about 5 mins after it booted for the first time using the new memory that i bought, now it freezes frequently when i am online and offline the internet..

    in my desperation i managed to come up with a solution... i opened as many programs as i can.. loading the memory until it is fully loaded, it stopped freezing, so i said WOW... i didn't know why but it worked. but I can't open that many programs just to stop my computer from freezing can I? i tried to open programs(specifically games) just one program did the trick, it stopped the freezing from happening.. but when I close that program, after about 5-10mins my computer freezes again..

    I tried to change my memory back to the previous memory that was installed hoping that it would stop the freezing.. but it didn't. I also tried formatting my computer (like its new) but after installing winxp, the computer froze yet again...

    I am typing this msg with a program running to stop my computer from crashing... pls.. I can't stand it anymore... any comments/suggestion/ or reply will be reaaaaally appreciated.. thanks


    -------------------------------------------------------

    OS Information:
    PropertyValue
    OS Name Microsoft Windows XP Professional|C:\windows|\Device\Harddisk0\Partitio n1
    Service Pack 1.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\windows


    Processor:
    PropertyValue
    Current Clock Speed 2020
    Description x86 Family 15 Model 2 Stepping 4
    Manufacturer GenuineIntel
    Name Intel(R) Pentium(R) 4 CPU 2.00GHz


    Memory (RAM):
    PropertyValue
    Bank Label Bank2/3
    Capacity 268435456

    Total Memory Deteced in Hardware: ~256 MB
    Memory Reported to Operating System: 255MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST317221A
    Media Type Fixed hard disk media
    Size 17240186880 (~16 GB)
    Number of Partitions 3

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST320014A
    Media Type Fixed hard disk media
    Size 20020331520 (~19 GB)
    Number of Partitions 3


    Installed Printers:
    PropertyValue
    Name Microsoft Office Document Image Writer
    Port Name Microsoft Document Imaging Writer Port:
    Default False
    Driver Name Microsoft Office Document Image Writer Driver

    Name hp deskjet 656c series
    Port Name USB001
    Default True
    Driver Name hp deskjet 656c series


    Motherboard:
    PropertyValue
    Manufacturer
    Model
    Name Base Board
    Part Number
    Product P4X266-8233
    Serial Number
    Version


    BIOS:
    PropertyValue
    Manufacturer Phoenix Technologies, LTD
    Name Phoenix - AwardBIOS v6.00PG
    Release Date 20020912******.******+***
    Version JETWAY - 42302e31


    Monitor:
    PropertyValue
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 768
    Screen Width 1024

    Description Default Monitor
    Name Default Monitor
    Screen Height
    Screen Width


    Keyboard:
    PropertyValue
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    PropertyValue
    Manufacturer Microsoft
    Name PS/2 Compatible Mouse


    Sound Card:
    PropertyValue
    Manufacturer Yamaha
    Description YAMAHA Native DS1 WDM Driver
    Device ID PCI\VEN_1073&DEV_000D&SUBSYS_000D1073&REV_03\3&13C 0B0C5&0&58

    Manufacturer Yamaha
    Description YAMAHA Legacy DS1 WDM Driver
    Device ID DS1\LEGACY\4&25D4AFE5&0&0000


    Video Card:
    PropertyValue
    Adapter Compatibility ATI Technologies Inc.
    Adapter RAM 268435456
    Description RADEON 9550
    Installed Display Drivers ati2dvag.dll
    Driver Version 6.14.10.6458
    Driver Date 6/10/2004 10:57:04 PM
    Video Mode Description 1024 x 768 x 4294967296 colors

    Adapter Compatibility ATI Technologies Inc.
    Adapter RAM 268435456
    Description RADEON 9550 Secondary
    Installed Display Drivers ati2dvag.dll
    Driver Version 6.14.10.6458
    Driver Date 6/10/2004 10:57:04 PM
    Video Mode Description


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0146


    Modem:
    PropertyValue
    Model NetoDragon 56K Voice Modem
    Name NetoDragon 56K Voice Modem

    Model Generic SoftK56
    Name Generic SoftK56


    Network Adapters:
    PropertyValue
    Description WAN (PPP/SLIP) Interface
    Description Packet Scheduler Miniport
    Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
    Description Packet Scheduler Miniport

    External Ports:
    PropertyValue
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator USB

    Expansion Slots:
    PropertyValue
    Slot Designation PCI0
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation PCI3
    Slot Designation AGP
    -------------------------------------------------------


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    so now you have one stick 256 RAM?

    check your settings by right clicking my computer > click Properties > advanced > performance > settings > advanced > memory usage (try switching choice)

    also

    virtual memory > change > (choose) system managed size

    also check your Event Viewer
    start > run > eventvwr.msc
    looking for errors that coincide with a freeze.

  3. #3
    bluemon is offline Newbie
    so now you have one stick 256 RAM?

    - Yes, i have only one memory stick installed.

    check your settings by right clicking my computer > click Properties > advanced > performance > settings > advanced > memory usage (try switching choice)

    - I just switch my memory usage from programs to system cache. I'll just post this message before I restart my computer.

    virtual memory > change > (choose) system managed size

    - My computer is already using that setting

    also check your Event Viewer
    start > run > eventvwr.msc
    looking for errors that coincide with a freeze.

    - There is no error there regarding freeze.. BUT!! there are hundreds of errors there!! OMG .. first there are a LOT of warnings on (Event:2021 and 2022 - Source:Srv).. then comes the hundreds of errors namely (Event:31008 and 32003 - Source:IPNATHLP) (Event:9 - Source:atapi) (Event:7000,7009 and, 7034 - Source:Service Control Manager) (Event:2017 - Source:Srv) and lastly (Event:11 - Source:disk). I have absolutely no idea on what those errors are, I tried to go to a site that was mentioned in this forum but still I can't figure out what was causing them


    BTW thanks for your reply ...

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    those are mostly hardware errors. some relate to your IDE cables & or IDE controller.

    you have 2 hard drives? do you have a controller card?

    have you changed any of this hardware recently?

    also cd/dvd drive?

    also errors on your connection:

    Model NetoDragon 56K Voice Modem: is this new? or has it been working ok?

  5. #5
    bluemon is offline Newbie
    video card, modem, memory stick, hard disk i tried changing all of those components, i also bought new ribbon wires for the connection of my hard disks and cd/dvd driives, after that i formatted my computer but still my computer freezes, one of my friends told me that i should update the bios of my mother board, is that ok too? also i tried removing both of my cd/dvd rom drives, but that didn't solve the problem..

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    so you have tried different RAM "sticks" in different slots?

    your BIOS is 2002 which maybe upgradable:

    from that log all i can see for mobo is P4X266-8233

    or; VIA P4X266/8233, 1AGP/5PCI/1CNR SLOTS, 3XPC266DDR, AC97, ATX

    here is VIA

    you need to find your exact model & see if there is a BIOS update.

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