about blank

  1. #1
    steveandlisa is offline Newbie

    about blank

    Hi everyone, New to computers so help is needed
    Im always directed to this 'about blank' page on internet explorer and msn
    how do i resolve this, help please

    Logfile of HijackThis v1.99.0
    Scan saved at 23:35:25, on 03/02/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.ex e
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\System32\vmss\vmss.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Bpt\bpt.exe
    C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
    C:\Program Files\gcasServ.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.00.0001.1203\en-us\bin\msnlAdmin.exe
    C:\Program Files\gcasDtServ.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.00.0001.1203\en-us\bin\msnindex.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\RACHEL\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\RACHEL\LOCALS~1\Temp\sp.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\RACHEL\LOCALS~1\Temp\sp.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bbmedic.ntlworld.com/medic/tour/bbdemo.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    R3 - Default URLSearchHook is missing
    O2 - BHO: MSN Toolbar BHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O2 - BHO: (no name) - {FE27CB0B-FB6D-4E45-8457-15CC0114CD2D} - C:\WINDOWS\System32\adnfea.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [SupaDial] C:\Program Files\SupaDial\SupaDial.exe /A
    O4 - HKLM\..\Run: [IW ControlCenter] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.ex e
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [Spyware remover] C:\WINDOWS\Remove_spyware.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [websearch] wjview /cp "C:\Program Files\websearch\System\Code" Main lp: "C:\Program Files\websearch"
    O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [DI2] "C:\DOCUME~1\STE\LOCALS~1\Temp\27.exe\27.exe"
    O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
    O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\gcasServ.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Spyware Cleaner] "C:\Program Files\Spyware Cleaner\SpywareCleaner.Exe" /boot
    O4 - Global Startup: PI Monitor.lnk = C:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: MSN Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.00.0001.1203\en-us\bin\msnlAdmin.exe
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O14 - IERESET.INF: START_PAGE_URL=http://www.tiny.com
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...38&clcid=0x409
    O16 - DPF: {9E98E84C-79E1-49C3-82EB-798FCD552EFB} (VacPro.internazionale_ver4) - http://advnt01.com/dialer/internazionale_ver4.CAB
    O18 - Filter: text/html - {E69A4900-5817-48C3-872D-B83A9A4D1C17} - C:\WINDOWS\System32\adnfea.dll
    O18 - Filter: text/plain - {E69A4900-5817-48C3-872D-B83A9A4D1C17} - C:\WINDOWS\System32\adnfea.dll
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SpywareCleanerService - Unknown - C:\Program Files\Spyware Cleaner\SCService.exe (file missing)
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Greetings steveandlisa

    Please follow all of Owen's instructions HERE once you have completed that post your log on the Spyware, Adware and Viruses board.

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