upon start up i get- 0x00000000a0x805DEF10 its a blue screen it tells me if this is the first time i have seen this error to restart, but it show every time i start. and the processor runs @100% for long periods.







argus

Did this just start happening?
Was everything ok before?
Any new hardware? Software?
Are you running Norton AV? Zone Alarm? Any AV? Any Firewall?

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1539.)
Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)

http://aumha.org/win5/kbestop.htm

Thanks
Yes I loaded McAvee antivirus and antispyware. I tried to remove software in safe mode, but was unable install shield protected. How can I get around this.
The OS is XP pro on a DELL

Argus

Do you have a Restore point prior to that install?

Yes there is a restore point and I tried to restore. Upon restart "system was not restoried" I also tried last know good configuration, that didnt work either.
How can I disable the install shield protecting the program.
Argus

Are you refering to InstallShield as in the 3rd party software program?

Or an installshield from within McAfee?

Or the installshield from within xp?

Do you get further detail in the error message?

Any further or detailed Error messages & or #'s would be a help.

Also:

#1. Re: XP installshield:
Make sure you have Show Hidden Files checked in Folder Options (Control Panel)
Start > Search > installshield
open installshield ins(tallation files)
Look for a date that coincides with McAfee Install

Also check: Regedit:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer
for any mcafee

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Session Manager
for any mcafee

#2. Windows Installer Issues
http://www.kellys-korner-xp.com/xp_w...p_wininstaller

Also Windows Installer Cleanup:
http://support.microsoft.com/default...b;en-us;290301

#3. InstallShield Program
http://support.installshield.com/default.asp#kb

#4. McAfee
http://us.mcafee.com/root/support.as...ail_userGuides


Like altering system files, modifying the registry can be risky and D-A-L.com and its members cannot accept liability for any adverse effects caused by following advice freely given on this site.