hi all, hope everyone had a gr8 xmas.
i am having bad probs with my pc, every time i switch on it takes about 20 mins to 1 hour to get to start up screen then another 20or so to get in my account. then takes forever to get where ever else i want to, i can be playing a game from my desk top and it crashes when previously playing ok, then screen goes blank, numerous times i have programs not responding and i'm getting really fed up with it now, first i thought maybe it was something to do with the broadband now obviously it must be with the pc itself, modem maybe?? please help i am at the end of my tether,
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OS Information:
PropertyValue
OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 0.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 1048
Description x86 Family 6 Model 8 Stepping 10
Manufacturer GenuineIntel
Name Intel Celeron processor


Memory (RAM):
PropertyValue
Bank Label
Capacity 134217728

Total Memory Deteced in Hardware: ~128 MB
Memory Reported to Operating System: 126MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model SAMSUNG SV2042H
Media Type Fixed hard disk media
Size 20406919680 (~19 GB)
Number of Partitions 1


Installed Printers:
PropertyValue
Name Lexmark X1100 Series
Port Name USB001
Default True
Driver Name Lexmark X1100 Series

Name Lexmark 1180 Color Jetprinter
Port Name LPT1:
Default False
Driver Name Lexmark 1020 Color Jetprinter


Motherboard:
PropertyValue
Manufacturer ASUSTeK Computer INC.
Model
Name Base Board
Part Number
Product TUWE-M
Serial Number xxxxxxxxxxx
Version REV 1.xx


BIOS:
PropertyValue
Manufacturer Award Software, Inc.
Name Award Medallion BIOS v6.0
Release Date 20011108******.******+***
Version ASUS - 30303031


Monitor:
PropertyValue
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 600
Screen Width 800


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Microsoft
Description Unimodem Half-Duplex Audio Device
Device ID MODEMWAVE\0\{8CC53087-3A8C-430D-9537-45A244C1E0D4}

Manufacturer Avance
Description Avance AC97 Audio
Device ID PCI\VEN_8086&DEV_2445&SUBSYS_80721043&REV_05\3&61A AA01&0&FD


Video Card:
PropertyValue
Adapter Compatibility Intel Corporation
Adapter RAM 4194304
Description Intel(R) 82810E Graphics Controller
Installed Display Drivers i81xdnt5.dll
Driver Version 6.13.01.2951
Driver Date 10/30/2001 12:00:44 PM
Video Mode Description 800 x 600 x 16777216 colors


DirectX Installation:
PropertyValue
Version 6.03.01.0146


Modem:
PropertyValue
Model MSP3885-E 56K PCI Modem
Name MSP3885-E 56K PCI Modem

Model Standard 56000 bps Modem
Name Standard 56000 bps Modem


Network Adapters:
PropertyValue
Description WebSTAR DPX USB Cable Modem Adapter - Packet Scheduler Miniport
Description Packet Scheduler Miniport

External Ports:
PropertyValue
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB1
External Reference Designator USB2
External Reference Designator USB3
External Reference Designator USB4
External Reference Designator PS/2 Keybaord
External Reference Designator PS/2 Mouse
External Reference Designator Parallel Port
External Reference Designator Serial Port 1
External Reference Designator Serial Port 2
External Reference Designator Joystick Port
External Reference Designator MIDI Port
External Reference Designator Line In Jack
External Reference Designator Video Port

Expansion Slots:
PropertyValue
Slot Designation PCI 1
Slot Designation PCI 2
Slot Designation PCI 3
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Have you ever cleaned up your system with Disk Cleanup, and Disk Defragmenter, etc.

Arella
yes do that quite often doesn't make any difference, thanks for the suggestion tho

You should have twice the RAM that you do.
Total Memory Deteced in Hardware: ~128 MB
Memory Reported to Operating System: 126MB
XP really needs 256 min.
But that shouldn't make things as bad as you say.

Look in the Event Viewer for errors
go to Start > run > eventvwr.msc
click oon tabs then click red X errors.
Post back some that seem to relate (in time) to a crash.
Post Source & Event ID found in the upper right corner of screen.
Perhaps this will help.

thanx jephree, am trying this now, would it be possible for me to message you?

it is telling me the server did not register with DCOM within the required timeout.
event id 10010
these don't seem to correspond with the crashes tho. this happened 1/2 hour later
the only thing coming up when i tried to first connect was information - event log
event i.d 6009 dunno if this is what you mean. and reading thru some of the event logs i am thinking that perhaps as you say i need more ram
will look further thank you v.much jephree

those general errors just point to a non response. the dcom 10010 is sometimes ram but just as well i see it as a problem with msn messenger. 6009 is a server non response.

Did this just start happening? any old problems? any new hardware or software?

when you crash does the machine reboot? if so change this setting in order to get errors:

You can turn off the feature that instructs XP to autostart on system
failure. Right click on My Computer and select Properties->Advanced
Tab->Startup & Recovery section->Settings button->uncheck "Automatically
restart" Apply. This will give you a blue screen with info on it and you
will have to manually restart the computer. The info might give you an idea
whether or not the problem is hardware or software related.

anything else you can see in the event viewer? are there alot of errors? alot at the same time?

have been having probs for a while now this is why i first joined this group. at one point we had 3 lots of xp running but found out and removed all 3 then reinstalled only one. the pc then started to run fast and was brilliant then when everything was added, norton, spybot s&d, microsoft works, printers etc it went slower i defrag weekly if needed run norton weekly incase of bugs n stuff but its playing up im not computer minded like that but am learning

most of the events are information but there are also several error ones. DCOM event i.d 10005 and service control manager.event i.d 7009 and event i.d 7000, these 3 all appear together.
when the pc crashes it is only for a few minutes then carries on with what it was doing, occasionally it restarts itself but not often. also when swapping from one prog to another or when shutting down , the picture slowly rolls down the screen, is this normal? it never used to do it.
can you tell me the process for getting more RAM pls. sorry to keep pestering you but i dunno who else to ask. thanx a million for all the help..
sulky

more errors dealing with non response. are these from system or application or both?

i will look up your motherboard and get back to you on RAM upgrade (it's easy & relativly inexpensive.)

are you familiar with the command promt? all programs > accessories > command prompt

open it and type in chkdsk/f

it will ask if you want to run chkdsk on next startup Y or N? ...type Y

restart computer will check your disk for errors.

will get back to your RAM asap

this is your motherboard:
ASUSTeK Computer INC. TUWE-M

Processor Socket 370 for Intel FCPGA / FCPGA2 Pentium III (Coppermine / Tualatin)450MHz~1.2GHz+ processor and Intel Celeron 533~900MHz
Chipset Intel 810E2 GMCH
Intel ICH2
Supports 4X AGP, PC100 SDRAM, UltraDMA/100, 4 USB Ports
FSB 133/100/66 MHz
Memory 2 x DIMM
Maximum 512MB PC100 non-ECC SDRAM
Expansion Slots 3 x PCI
1 x CNR
VGA Chipset Integrated 3D Graphics
IDE Ports 2 x UltraDMA/100 Bus Master IDE Ports
Audio (Optional) AC '97 Compliant 3D Software Audio
LAN (Optional) Intel 82562 10/100Mbps LAN Controller
Special Features Power Loss Restart
ASUS JumperFree
CPU Throttle
Back Panel I/O Ports 2 x USB Ports
2 x Serial Port
1 x Parallel Port
1 x PS/2 Keyboard & PS/2 Mouse Port
1 x Audio I/O Port (Optional)
1 x Game/MIDI Port (Optional)
1 x VGA
1 x RJ45 (Optional)
Onboard I/O Interface ASUS iPanel Connector
1 Header Support Additional 2 USB Ports
CD/AUX/Modem Audio In (Optional)
CPU /Chassis Fan
ATX Power
IDE LED
LCD-TV Headers
BIOS 2Mb Award BIOS, PnP, ACPI, SMBIOS 2.3, Trend ChipAway Virus (TCAV), Green, Boot Block
Industrial Standard PCI 2.2, USB 1.1
Manageability Wfm 2.0, DMI 2.0, Chassis Intrusion
Accessories User's Manual
Support CD
UltraDMA/100/66 Cable
Floppy Cable
2-Port USB Bracket
9-pin COM Cable
Board Size microATX Form Factor with Size : 21.4cm x 24.4cm (8.4" x 9.6")

RAM = Memory
2 x DIMM
Maximum 512MB PC100 non-ECC SDRAM

you currently have one "stick" of 128MB
you can have two "sticks" of 256MB
you should at least have two "sticks" of 128MB giving you 256MB total, which is the suggested minimum to run XP well.

you just need to get "PC100 non-ECC SDRAM"
if you choose to get another 128 you should be able to find it at any good computer store. If you choose to get 2 new 256 to give the max of 512 you need to be sure & check the density of the RAM as some older systems wont run on the "over-the-counter" stuff.

let us know if we can be more helpfull