xp starting install shield when opening program

  1. #1
    cadman is offline Newbie

    xp starting install shield when opening program

    I have a new HP with win xp sp2 installed. I have autodesk land development and quickbooks installed. Everytime I open quickbooks, it will open but the windows install shield also starts up, trying to install my autocad(asking me to put in disk #1) which is already installed and working properly. This also happened on my older PC with other programs & autocad before I replaced it with this new HP. I believe this to be a common file or shared file problem of some sort. Any help correcting this would be greatly appreciated.
    Last edited by cadman; 02-01-2005 at 06:10 PM.


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Check out the below Microsoft tool:

    Description of the Windows Installer CleanUp Utility

    Also:

    Go to Start/Run and type in:
    msiexec /unregister [click ok]

    Then Start/Run and type in:
    msiexec /regserver [click ok]

    More info:

    Troubleshooting Windows Installer
    http://www.kellys-korner-xp.com/xp_w...p_wininstaller

  3. #3
    cadman is offline Newbie
    Thanks Jephree,

    I d/l the windows installer cleanup utility and ran it on my autocad app. That seemed to fix the problem without having to reinstall the autocad.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    cool

    glad to help!

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